yuliana isma GrahaYG
Open to opportunities

yuliana isma Graha

@yulianaismagraha

Experienced IT professional with expertise in digital marketing and support.

Australia

What I'm looking for

I am looking for a role that values innovation and offers opportunities for professional growth.

I am an experienced IT professional and administrative specialist with a robust background in digital marketing, team leadership, and technical support. My proficiency in Microsoft Office Suite and various CMS platforms, combined with my expertise in digital marketing tools such as Mailchimp, Google Ads, and SEO, allows me to deliver exceptional results. I have a proven track record of managing and mentoring teams, handling administrative tasks, and effectively communicating with culturally diverse clients.

Throughout my career, I have demonstrated strong multitasking, problem-solving, and public speaking skills. My commitment to efficiency and excellence is evident in my work as a Sales Officer, where I successfully engaged prospective clients and tailored offerings to meet their needs. As a Rostering Officer, I developed and managed staff rosters, ensuring adequate coverage and resolving conflicts. My experience as an IT Support Supervisor at Raharja University further solidified my technical skills, where I maintained servers, developed programs, and led a team to innovate and implement new methodologies.

Experience

Work history, roles, and key accomplishments

WL

Sales Officer

Wild Success Pty Ltd

Jul 2024 - Sep 2024 (2 months)

Responsible for making outbound calls to prospective clients, introducing events and ensuring engagement. Collaborated with the sales team to implement targeted strategies and tailored offerings based on client needs.

CB

Rostering Officer

Centacare Brisbane

Mar 2022 - Jul 2024 (2 years 4 months)

Developed and managed staff rosters to ensure adequate coverage. Communicated changes to staff and resolved rostering conflicts while providing support related to schedules.

AL

Office Administrator

Academy Alive Pty Ltd

Mar 2019 - Apr 2021 (2 years 1 month)

Managed office filing systems and handled correspondence. Scheduled meetings and coordinated travel arrangements while preparing documents and company communications.

RI

IT Support Supervisor

Raharja University, Indonesia

Jan 2010 - Feb 2019 (9 years 1 month)

Maintained servers and developed programs while leading a team. Conducted digital marketing and researched new learning methods, including setting up SAP systems.

Education

Degrees, certifications, and relevant coursework

Raharja University logoRU

Raharja University

Bachelor of Information Technology, Information Technology

2010 - 2015

Completed a Bachelor of Information Technology, focusing on various aspects of IT including server maintenance, program development, and digital marketing. Engaged in research methodologies and led a team to implement innovative learning methods.

Tech stack

Software and tools used professionally

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