Wilhemina Dei-Alorse

I am an empathetic and tech-savvy Customer Service and Virtual Support Specialist with over 2 years of experience delivering high-quality assistance in fast-paced, client-facing environments. My expertise lies in email and calendar management, CRM systems, and customer issue resolution. I have a proven ability to boost client satisfaction and streamline operations, which I achieve through my passion for helping people and building relationships.

In my recent role as a Virtual Assistant at Evolution of Souls, I managed the CRM system and client communications to ensure seamless customer journeys. I led client acquisition efforts and responded promptly to inquiries, significantly boosting engagement and satisfaction. My experience at Sunny Days Therapeutics and NextGen Sales Leaders further honed my skills in coordinating emails, scheduling appointments, and maintaining client confidentiality while managing sensitive data.