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Whitney Eason

@whitneyeason1

Customer service professional specializing in client relations, process improvement, and technical support.

United States
Message

What I'm looking for

I am seeking a client-focused role where I can apply my customer service, technical support, and process-improvement skills in a collaborative, growth-oriented team.

I am a versatile customer service professional with a foundation in client relations, business analysis, and technical support. I consistently lead client strategy calls, streamline workflows, and collaborate with cross-functional teams to drive project completion.

My background includes improving enrollment processes to achieve full compliance, delivering high customer satisfaction supporting Intuit QuickBooks, and managing commercial contract analyses for clinical trials. I also owned and operated a custom woodworking business, overseeing design, production, and full business operations.

I bring strong communication, problem-solving, and attention-to-detail skills, and I am committed to delivering prompt, accurate support while adapting tools and processes to enhance user experience and operational efficiency.

Experience

Work history, roles, and key accomplishments

SI

Enrollment Representative

Stride, Inc.

Apr 2024 - Aug 2025 (1 year 4 months)

Streamlined enrollment processes for 100+ students achieving 100% regulatory compliance and drove a 20% increase in accepted applications through relationship management and process improvements.

Education

Degrees, certifications, and relevant coursework

University of North Carolina at Wilmington logoUW

University of North Carolina at Wilmington

Bachelor of Business Administration, Accounting

2013 - 2016

Completed a Bachelor of Business Administration in Accounting at the University of North Carolina at Wilmington from 2013 to 2016.

Tech stack

Software and tools used professionally

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Whitney Eason - Enrollment Representative - Stride, Inc. | Himalayas