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Jeremy Mbugua

@jeremymbugua

Experienced network engineer specializing in enterprise networking, cloud, and security.

Kenya
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What I'm looking for

I seek a role where I can lead enterprise network design and security improvements, work with cloud networking, mentor engineers, and deliver measurable uptime and scalability gains.

I am an experienced network engineer with 5+ years building, optimizing, and securing network infrastructures across enterprise and satellite environments. I combine deep Layer 2/3 troubleshooting with cloud networking and firewall administration to deliver resilient systems.

At Avanti Communications I consistently resolved the majority of technical issues at first contact, led large-scale deployments and migrations, and reduced escalation and MTTR through preventive fixes and runbooks. I also developed internal knowledge bases and training programs that scaled installer and engineer capabilities.

My hands-on background includes Cisco, Ubiquiti, MikroTik, satellite systems, VPNs, Microsoft 365 administration, Active Directory, and virtualization across mixed Windows and Linux environments. I actively use monitoring and analytics tools to detect anomalies and drive proactive interventions that safeguard uptime.

I hold multiple networking, cloud, and security certifications and seek to bring pragmatic, measurable improvements in performance, scalability, and security to a technical operations or network engineering team.

Experience

Work history, roles, and key accomplishments

AC

Network Engineer

Avanti Communications

Jun 2021 - Dec 2024 (3 years 6 months)

Resolved >95% of technical issues on first contact using advanced Layer 2/3 troubleshooting and ServiceNow, drove a 50% improvement in client satisfaction, and coordinated 1,000+ network installations with a sustained 98% success rate.

Education

Degrees, certifications, and relevant coursework

IT

Institute of Software Technologies

Diploma, Information Security

Completed a Diploma in Information Security with practical training in security principles and defensive measures.

Jomo Kenyatta University of Agriculture and Technology logoJT

Jomo Kenyatta University of Agriculture and Technology

Bachelor of Business Information Technology, Business Information Technology

Awarded a Bachelor of Business Information Technology focusing on the intersection of IT systems and business processes.

Tech stack

Software and tools used professionally

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Jeremy Mbugua - Network Engineer - Avanti Communications | Himalayas