Open to opportunities

Wendy Villegas

@wendyvillegas

Sales and Customer Service Assistant at INCORA | American Industries who tracked orders and inventory in SAP and Oracle.

Mexico

Message

What I'm looking for

I’m seeking to apply my skills in administrative, purchasing support, and operations roles.

At INCORA | American Industries, I supported the sales team by recording and tracking orders and inventory information in SAP and Oracle.

I managed requests through Rapid Response and coordinated follow-up with the responsible departments. I also prepared Excel reports to track activity, outstanding tasks, and response times.

Previously, I handled service requests at TELEPERFORMANCE and supported inventory control and daily operations at COSTCO. I’m seeking to apply my experience in administrative, purchasing support, and operations roles.

Experience

Work history, roles, and key accomplishments

Sales and Customer Service Assistant

American Industries

Nov 2024 - Sep 2026 (1 year 10 months)

Recorded and tracked orders and inventory information in SAP and Oracle as part of administrative support for the sales team. Managed requests through Rapid Response and coordinated follow-up with responsible departments.

SAP Oracle Rapid Response Excel Order Tracking Inventory Management Administrative Support

Customer Service Operator

Teleperformance

Jan 2023 - Jan 2024 (1 year)

Handled requests and service issues, following up on their resolution in accordance with established procedures. Maintained user information and communicated updates on requests.

Customer Service Issue Resolution Communication Skills

Operations Assistant

Costco

Jan 2019 - Jan 2023 (4 years)

Supported inventory control and daily activities in assigned departments. Worked across different operational areas, adapting to departmental procedures and needs.

Inventory Control Operations Adaptability