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Esther Sofia Cota

@esthersofiacota

Sales Operations and Administration Manager at MEXCOR who developed weekly inventory controls for more than 360 products.

Mexico

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At MEXCOR, I developed and maintain a weekly control system for more than 360 products, reviewing inventory movement, determining replenishment quantities, and sending requests to help prevent shortages.

I also manage billbacks for more than 60 suppliers, from reviewing documentation and preparing invoices to resolving discrepancies and following up on balances. In earlier roles at MEXCOR, I coordinated logistics and processed invoices, credit notes, and inventory adjustments using Encompass.

Experience

Work history, roles, and key accomplishments

Gerente de Operaciones de Ventas y Administración

MEXCOR

Oct 2023 - Oct 2026 (3 years)

Coordinated workflows between Sales, Accounts Payable, Accounts Receivable, suppliers, and Operations to maintain administrative and billing processes within established timelines. Managed billbacks for a portfolio of over 60 suppliers, captured customer orders, and developed a weekly control system for over 360 products.

Coordinadora de Logística

MEXCOR

Aug 2023 - Oct 2023 (2 months)

Managed load sheets, order entry, availability verification, and follow-up on customer and order incidents. Processed invoices, credit notes, returns, purchase order support, and inventory adjustments using Encompass, while coordinating warehouse activities with Alto.

Loadsheet Toma De Pedidos Verificación De Disponibilidad Gestión Y Seguimiento De Incidencias Facturación Notas De Crédito Refunds Órdenes De Compra Ajustes De Inventario Encompass Gestión De Almacenes SAP Concur Reportes De Gastos

Especialista de Ventas

Rappi

Apr 2022 - Feb 2023 (10 months)

Managed client relationships and onboarded restaurants to the Rappi platform, capturing their information in the app, addressing account needs, and providing continuous follow-up.

Gestão De Relacionamento Com Clientes Incorporación De Restaurantes Captura De Información Seguimiento De Cuentas Atención al Cliente

Atención al Cliente y Soporte Administrativo

Colony Brands

Oct 2021 - Apr 2022 (6 months)

Prepared fraud investigation reports, maintained case and payment records, resolved technical and customer incidents, and supported follow-ups with legal areas and authorities.

Fraud Reporting Registro De Casos Registro De Pagos Resolución De Incidencias Técnicas Atención al Cliente Legal Support