Ilse Rivera

Procured aerospace components from U.S. and international suppliers for delivery to U.S. warehouses, using JD Edwards 9.0 to process orders and maintain supplier data; coordinated Quality, Finance, and Logistics to ensure on-time, compliant deliveries and ranked as a top performer across North America and Europe.

Managed customer accounts and inquiries, expanded the customer base, and assisted sourcing aerospace parts while supporting Sales, Purchasing, and Quality to improve supplier performance and order accuracy.

Planned and executed purchasing for an industrial supply company, negotiating prices and terms with local suppliers and coordinating logistics to meet inventory and budget requirements.

Managed purchase order processing, backorder control, and vendor follow-up while maintaining pricing records and supporting internal teams to resolve delivery issues efficiently.

Provided bilingual phone support for customers in Canada and the U.S. on domestic and international shipments, tracked orders, and resolved delivery complaints to maintain high service standards.

Completed an Industrial Engineering degree with a specialty in Supply Chain, emphasizing supply chain principles and systems.

Completed a technical diploma in Business Administration (Business Administration Technician) at CBTis 228.