jessica wilder
@jessicawilder
Assistant Manager and CNA with hands-on customer service, documentation, and senior care experience.
What I'm looking for
I’m an Assistant Manager who’s comfortable in fast-paced retail—putting out freight, opening/closing, making store deposits, managing inventory, running shifts, and supporting employees through different positions. I also bring strong customer service skills from cashier and server roles.
I’m equally grounded in patient-centered care as a Certified Nursing Assistant, helping with residents’ daily living, documentation, taking vital signs, and providing dementia and Alzheimer’s support. I’m a steady, solutions-focused person who also enjoys orienting new hires and keeping operations running smoothly.
Experience
Work history, roles, and key accomplishments
Unloaded freight and supported daily store operations, including opening/closing and store deposits. Provided cashier recovery, customer service, and documentation support.
Assistant Manager (Jack's)
Jack's Family Restaurants
Jan 2023 - Present (3 years 5 months)
Documented inventory, counted waste, and supported operational execution by running shifts and working multiple positions. Managed employees and helped train new team members.
Cashier/Server
Perry Brothers Oil Company, Inc.
Nov 2022 - Jan 2023 (2 months)
Handled cashier duties and delivered customer service. Maintained store stock and cleanliness and supported fixed food tasks.
Customer Service Representative
TLC & Associates
Sep 2022 - Nov 2022 (2 months)
Made outbound calls to schedule doctor appointments for residents. Coordinated appointment scheduling through phone-based customer service.
Certified Nursing Assistant
Montezuma Health and Rehabilitation
Jun 2019 - Jul 2020 (1 year 1 month)
Assisted residents with daily living, completed documentation, and took vital signs. Provided customer-focused care and helped orient new hires.
Ensured meat packed correctly into trays for the wrapping process. Supported production line work by feeding product into the packaging workflow.
Certified Nurses Aide
Montezuma Health and Rehabilitation
Aug 2016 - Aug 2017 (1 year)
Assisted residents with daily living and completed documentation. Took vital signs, provided customer-focused support, and helped orient new hires.
Sales Associate
Dollar General
Apr 2016 - Aug 2016 (4 months)
Worked as a cashier and trained for management responsibilities. Recovered the store and stocked shelves to support day-to-day operations.
Certified Nurses Aide
Montezuma Health and Rehabilitation
Aug 2014 - Mar 2016 (1 year 7 months)
Assisted residents with daily living, completed documentation, and took vital signs. Provided good customer service and helped orient new hires.
Certified Nurses Aide
Roberta Health & Rehabilitation
Jun 2014 - Aug 2014 (2 months)
Assisted residents with daily living and completed documentation. Took vital signs and provided customer-focused care.
Mental Health Technician
Flint River Hospital
Feb 2013 - Aug 2013 (6 months)
Assisted mental health patients with daily living and completed documentation. Took vital signs and provided customer-focused care.
Patient Care Technician
Houston Healthcare
Jun 2011 - Sep 2011 (3 months)
Assisted residents with daily living, documentation, and vital signs monitoring. Collected specimens and assisted with blood sugar checks while providing customer-focused support.
Certified Nurses Aide
Summerhill Senior Living Community
Dec 2010 - Jun 2011 (6 months)
Assisted residents with daily living and completed documentation. Took vital signs and provided customer-focused support.
Certified Nurses Aide
Miona Geriatric and Dementia Center
Jun 2010 - Dec 2010 (6 months)
Assisted residents with daily living and completed documentation. Took vital signs and provided customer-focused care in a geriatrics and dementia setting.
Certified Nurses Aide
Pinehill Nursing Center
Dec 2009 - Apr 2010 (4 months)
Assisted residents with daily living and completed documentation. Took vital signs and provided customer-focused support.
Certified Nurses Aide
Magnolia Manor
Apr 2008 - Dec 2009 (1 year 8 months)
Assisted residents with daily living and completed documentation. Took vital signs and provided customer-focused care.
Production Worker
Allen Canning Inc
Jun 2006 - Jan 2007 (7 months)
Graded product on the assembly line and supported day-to-day production. Prepared materials by making boxes for packaging.
Production Worker
Birds Eye Foods
Sep 2005 - Apr 2006 (7 months)
Graded onions and supported production by preparing items for packaging. Made boxes as part of the output workflow on the production floor.
Handled cashier duties, cleaned the store, and prepared sandwiches. Supported customer service and daily food service tasks.
Education
Degrees, certifications, and relevant coursework
Motte College
Associate's degree, Medical Billing & Coding
2020 -
Pursuing an associate’s degree in Medical Billing & Coding starting in June 2020.
Technical College System Of Georgia
GED, General Educational Development (GED)
2008 -
Completed a GED through the Technical College System of Georgia in September 2008.
Availability
Location
Authorized to work in
Job categories
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