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Wendy Hornor

@wendyhornor

Operations coordinator at FrontlineMission, LLC. who implemented a digital inventory and customer-tracking system that improved efficiency by 10%.

United States

Message

At FrontlineMission, LLC., I coordinate daily nonprofit operations, including client intake, service planning, inventory, food handling, and distribution. I designed and implemented a digital inventory and customer-tracking system that improved operational efficiency by approximately 10%.

I support staff and volunteers through recruitment, training, scheduling, and daily coordination. I also plan community outreach initiatives, food drives, fundraisers, and partnerships.

At GeneralPlumbing Service, Inc., I managed accounts payable and receivable, invoicing, financial records, and payroll. I processed approximately 600 invoices per month and prepared financial reports using QuickBooks and Payzer.

At XTOEnergy, Inc., I supervised administrative employees supporting a three-site operation. I led a two-year records digitization and tracking project involving more than 5,000 files, reducing retrieval time from days to minutes.

Experience

Work history, roles, and key accomplishments

Current

Community Outreach Representative

Current

Frontline Mission, LLC

Jun 2019 - Present (7 years 4 months)

Coordinate daily nonprofit operations serving approximately 220 customers three days per week, including client intake, service planning, inventory, food handling, and distribution. Support six staff members and approximately 10 volunteers through recruitment, training, scheduling, task assignment, and daily coordination.

Client intake Inventory Management Volunteer coordination Scheduling Community Outreach Digital Inventory Systems Customer Tracking

Accounting Specialist

General Plumbing Service, Inc.

Jan 2019 - May 2024 (5 years 4 months)

Managed accounts payable, accounts receivable, general ledger entries, expense tracking, invoicing, and financial records for residential and corporate accounts. Processed approximately 600 invoices per month and reviewed technician work breakdowns to identify discrepancies and prevent billing errors.

Accounts Payable Accounts Receivable General Ledger Accountant Invoicing Payroll Processing Bank Reconciliation Financial Reporting Quickbooks Payzer

Office, Operations & Transportation Coordinator

Elite San Juan, LLC

Mar 2018 - Dec 2018 (9 months)

Coordinated approximately 10 daily water-haul requests, including scheduling, transportation documentation, invoicing, and operational recordkeeping. Supervised administrative staff, delegated assignments, monitored workflow, and coordinated support across multiple departments.

Transportation Coordination Scheduling Invoicing Accounts Payable Accounts Receivable Staff Supervision Calendar Management Travel Planning Vendor coordination

Administrative Supervisor

XTO Energy, Inc.

Jun 2011 - Mar 2018 (6 years 9 months)

Supervised 12-15 administrative employees supporting a 300+ employee, three-site operation spanning 25 departments; assigned work, monitored workflow, and maintained service continuity. Managed personnel documentation, including hiring, onboarding, termination paperwork, employee files, and confidential records.

Supervision Personnel Records Onboarding Records Management Fleet Coordination Travel Arrangements Digitization Microsoft Office