Open to opportunities

Wealth Joseph

@wealthjoseph

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Organized executive assistant skilled in customer support, onboarding, and office operations.

Nigeria

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What I'm looking for

I seek a role providing executive or administrative support where I can manage schedules, improve onboarding, coordinate events, and contribute to a collaborative, growth-focused team.

I am an exceptionally organized and proactive executive assistant with strong written and verbal communication skills in both English and French. I leverage CRM tools like Helpscout, Zoho, and Slack, plus Microsoft Office, Notion and onboarding tools such as Retool and CoreID to drive efficient operations and customer adoption.

My background spans executive and administrative support, customer success, and teaching, with hands-on experience coordinating events, managing executive schedules, and acting as the onsite client contact in Nigeria. I have improved onboarding processes resulting in a 90% increase in customer adoption and have coordinated logistics for launches, workshops, and training programs independently.

I work well independently and under pressure, handling confidential information with discretion and anticipating needs to execute projects with little or no supervision. I am focused on delivering professional, courteous service and building strong stakeholder relationships to support business growth.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant

Current

Alpha Brooks Energy

Jan 2024 - Present (1 year 9 months)

Managed executive administrative operations, coordinated brand launch events and logistics, and developed promotional materials while setting up and supervising the office fit-out to improve operational readiness.

Executive Support Event Coordination Promotional Materials Helpscout)Microsoft Office

Executive/Administrative Assistant

ABK Global Group

Sep 2023 - Mar 2024 (6 months)

Served as on-site Nigerian contact for clients, coordinated international teams for training and procurement projects, and independently organized events and webinars to promote services.

Executive Support Event Management Logistics Cross Functional Communication Workshop Facilitation CRM Microsoft Office

Customer Support Executive

Bloc

Jan 2023 - Jan 2024 (1 year)

Delivered remote customer support via phone, email, and chat, improved onboarding process driving a 90% increase in customer adoption, and resolved complex issues using CRM and onboarding tools.

Help Scout Customer Support Onboarding Helpscout Zoho Slack Retool CoreID Remote Collaboration Customer Success

Executive/Personal Assistant

BA Studios

Aug 2022 - Sep 2023 (1 year 1 month)

Managed CCO schedule and confidential materials, planned and executed events and shoots across Nigeria, and adapted to changing priorities while supporting creative operations.

Personal assistance Scheduling Confidentiality Problem Solving Microsoft Office

French Language Instructor

Ondo State Ministry of Education

Sep 2021 - Aug 2022 (11 months)

Developed and delivered French curricula, assessed student progress, and used digital tools to enhance learning while communicating effectively with students, parents, and administrators.

Curriculum Development Assessments Lesson planning Classroom Management Educational Technology