Wayte Garzaro

I developed key account management programs, established metrics, ensured up-to-date documentation, managed equipment calibration, coordinated with vendors, maintained the CRM system, led customer calls, handled contract administration, identified upselling opportunities, and supported the Customer Success Managers.

Accomplished Executive Assistant: document management, scheduling, and task prioritization. Established Customer Success Department, developed Knowledge Center, managed feature releases, created onboarding processes, and led remote team for efficient support to SaaS and Services users.

Oversaw and manage restocking procedures in alignment with expected demand.
Placed and processed purchase orders and liaised with suppliers to coordinate timely delivery. Coordinated with customs agents to ensure smooth import and export of goods in case of international deliveries. Conducted inventory management both remotely and on-site. Communicated and negotiated with vendors to ensure timely