Wayne Fox
@waynefox
I manage customer support, order documentation, payments, and logistics workflows across ERP-driven operations.
United StatesWhat I'm looking for
I've supported customer, billing, and order-management operations across logistics, manufacturing, healthcare, and retail environments for more than six years.
At World Kinect, I searched for original Letters of Credit and uploaded them to customer profiles. At PepsiCo, I tracked route payment history in SAP, reviewed proof-of-delivery documentation, and validated delivery payment records.
At Archive America, I processed credit card, wire, and check payments, managed Paymode downloads and Sage PFW ERP, and handled invoice and statement mailings. I also supported shipping through FedEx, UPS, and USPS and processed checks using FiServ and a Panini check reader.
I've resolved customer issues at Bosch Geothermal, handled Medicaid billing and A/R collections at CSI Caregiver Services, and supported lost, damaged, and delayed baggage claims at Royal Caribbean. I bring careful documentation, payment accuracy, and responsive service to high-volume operational work.
Experience
Work history, roles, and key accomplishments
Documentation Specialist
World Kinect
Mar 2026 - Apr 2026 (1 month)
Searched for original Letters of Credit and uploaded them to customer profiles.
Education
Degrees, certifications, and relevant coursework
South Plantation High School
High School Diploma, General Studies
Completed high school education at South Plantation High School in Plantation, Florida.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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