Open to opportunities

Sasha Johnson

@sashajohnson

Detail-oriented Billing Specialist with 10+ years improving billing accuracy, invoice processing, reporting, and client service.

United States

Message

What I'm looking for

I’m looking for a Billing Specialist role where I can own billing accuracy, manage invoices and reporting, resolve discrepancies, and support clients with strong communication—while working in a team that values collaboration, accountability, and professionalism.

I’m a detail-oriented Billing Specialist and administrative professional with 10+ years supporting billing operations, invoice processing, financial documentation, reporting, and customer/client service in fast-paced environments. I coordinate end-to-end monthly billing cycle activities, verify billing accuracy, maintain confidential client records, and resolve billing discrepancies while meeting strict deadlines.

I’ve worked across ERP-driven workflows using SAP, AS400, PeopleSoft, and other systems, combining strong data entry and data validation with clear client communication. From billing support and documentation accuracy (including AS400 and Alpha-com) to accounts reconciliation and compliance-focused financial documentation, I’m known for accountability, collaboration, and precision in remote and hybrid settings.

Experience

Work history, roles, and key accomplishments

Current

Logistics Manager

Current

Shef

Jan 2024 - Present (2 years 5 months)

Coordinated daily operational workflows, documentation management, and inventory tracking while meeting strict deadlines. Maintained confidential shipment and client records, resolved operational discrepancies with cross-functional teams, and handled customer inquiries.

Documentation Management Cross Functional Collaboration Process Improvement

Client Services Specialist

Architex

Sep 2023 - Oct 2023 (1 month)

Supported billing-related operations by reviewing orders, updating account information, and verifying documentation accuracy. Resolved account and payment inquiries using Excel reporting tools and processed invoice-related documentation in AS400 and Alpha-com systems.

Billing Operations Order Review Documentation Verification Reporting Analysis AS400 system Alpha Com

Data Entry Analyst

Hollister Incorporated

Apr 2022 - Oct 2022 (6 months)

Verified billing and regulatory documentation accuracy while processing high-volume confidential records. Managed electronic documentation and supported reporting requirements using SAP and SharePoint, validating data to meet internal procedures and client guidelines.

SAP SharePoint Data Validation Regulatory Compliance Reporting

Logistics Administrator

Seger Dahl Graphics

Jul 2021 - Apr 2022 (9 months)

Processed billing documentation, Bills of Lading, and invoice-related records to support accounting operations and monthly reporting. Analyzed shipping cost and invoice discrepancies to ensure billing accuracy and addressed operational and documentation inquiries for internal and external clients.

Invoice Processing Bills Of Lading Records Management Accounting Support Client Communication

Fraud Analyst

Chase Bank

May 2015 - May 2016 (1 year)

Reviewed account discrepancies and resolved client billing and transaction inquiries in a timely, professional manner. Processed financial adjustments while maintaining confidential records and ensuring compliance, coordinating with customers, merchants, and internal teams to resolve escalated issues.

Compliance Escalations

Student Finance Processor

Career Education Corporation

Aug 2011 - May 2013 (1 year 9 months)

Processed financial aid disbursements, billing records, and student account documentation with a strong focus on accuracy. Ensured compliance with federal financial aid regulations, supported account reconciliation and invoice processing, and prepared Excel reports for department needs.

Financial Aid Processing Billing Federal Compliance Account Reconciliation Invoice Processing Records Management Excel reporting Documentation Management