I’m looking for a ramp services, tourism, project management/coordination, hospitality or administrative role where I can coordinate schedules, handle inquiries professionally and support smooth day-to-day operations. I want to use stakeholder communication, event logistics and reporting to deliver consistently positive experiences.
Jeniffer Njeri
@wanguikimani
Customer-focused tourism and hospitality professional delivering excellent guest experiences and coordinated operations. Project Management expertise
What I'm looking for
I’m a customer-focused tourism and hospitality professional with a Diploma in Travel, Tourism and Business Studies and a Diploma in Customer Service. I bring experience in administration, customer relations, office coordination, stakeholder communication, event logistics, and operational support—always centered on service excellence and smooth day-to-day delivery.
As a Secretary for Parliament of Kenya, Turkana North Constituency Office, I manage office scheduling, correspondence, and administrative coordination to keep daily operations running efficiently. I receive and guide visitors and stakeholders professionally, prepare meeting notes, organize documentation, maintain accurate records, and support the logistics and communication for constituency meetings and official events.
In parallel, I coordinate projects with The Soina Foundation, supporting education and community programs through schedule coordination, meeting logistics, and professional stakeholder communication with schools, partners, and local leaders. I also support event planning, travel logistics, field coordination, and prepare reports and documentation, including budget tracking records to strengthen accountability.
I’ve also contributed as a Co-founder & Director of Nia Ya Dada and as a Resource Manager at Restoration Warriors Africa, supporting women and girls empowerment, budget tracking, financial reporting, and documentation-driven partner communication. I aim to keep programs welcoming, organized, and professionally executed—strengthened by training such as Digital Literacy & Peacebuilding and a Sustainable Tourism and Cultural Storytelling Bootcamp.
Experience
Work history, roles, and key accomplishments
Secretary
Parliament of Kenya
Jan 2026 - Present (5 months)
Managed office scheduling, correspondence, and administrative coordination to support efficient daily operations in the Turkana North Constituency Office. Welcomed visitors and stakeholders, handled inquiries, prepared meeting notes, and maintained accurate records to support accountability and event coordination.
Project Coordinator
The Soina Foundation
Dec 2022 - Present (3 years 6 months)
Coordinated project schedules, meetings, and logistics to support the implementation of education and community programs. Managed stakeholder communication with schools and partners, supported outreach travel logistics, and prepared reports and budget tracking records.
Resource Manager
Restoration Warriors Africa
Supported budget tracking, financial reporting, and logistics planning for environmental programs and activities. Coordinated documentation and partner communication to maintain operational efficiency and accountability.
Co-founder & Director
Nia Ya Dada
Coordinated women and girls empowerment activities through participant engagement and program support. Assisted with event organization, participant registration support, and partner communications to deliver welcoming, well-run events and trainings.
Education
Degrees, certifications, and relevant coursework
Nairobi Institute of Business Studies
Diploma in Customer Service, Customer Service
2019 - 2019
Completed a Diploma in Customer Service specializing in customer experience, complaint handling, relationship management, and service excellence.
Nairobi Institute of Business Studies
Diploma in Travel, Tourism and Business Studies, Travel, Tourism and Business Studies
2018 - 2019
Completed a Diploma in Travel, Tourism and Business Studies with a focus on tourism operations, travel management, hospitality services, customer care, and business communication.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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