Michelle Nkirote

I am a highly charismatic and detail-oriented administrative professional with over three years of experience in executive support, customer service, and project coordination. I consistently manage executive schedules, coordinate complex projects, and maintain strong relationships with clients and stakeholders while preserving discretion and professionalism.

At The Zuri Initiative I streamlined customer communication, reducing average resolution time by 30%, led social media engagement that increased brand awareness by 20%, and grew participation in a sustainability rewards program by 40%. I also trained women in underprivileged communities on soap making and sustainable gardening and supported product improvements by collaborating with technical teams.

Previously, as an intern with Kenya Wildlife Service I contributed to database creation and donor engagement, supported fundraising events and the Tembo adoption project, and managed sensitive executive schedules. I hold a Bachelor's in International Studies from Strathmore University and certifications including Microsoft Office Specialist and Fundamentals of Project Management (PMI).