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Salama Omar

@salamaomar

Energetic office administrator with a passion for client service.

Kenya
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What I'm looking for

I am looking for a role that allows me to utilize my administrative skills while contributing to a positive team environment and supporting client needs.

I am an energetic self-starter with a strong background in office administration and a commitment to providing exceptional service to clients. My experience includes managing office budgets effectively, which has allowed me to cut unnecessary costs and allocate resources to essential areas. I take pride in my ability to optimize communication workflows, resulting in a 50% improvement in customer response times.

In my previous role as a Business Marketer, I successfully secured media coverage in top industry publications, enhancing brand credibility and expanding audience reach. I also spearheaded a referral program that significantly increased customer acquisition. My volunteer work with organizations like Achetu Girls Foundation and Younglife reflects my dedication to empowering the youth and advocating for women's rights.

Experience

Work history, roles, and key accomplishments

BL
Current

Office Administrator

Bonvaly Construction Ltd

Aug 2022 - Present (2 years 11 months)

Managed office budgets effectively, cutting unnecessary costs and reallocating funds to essential resources. Improved customer response time by 50% by optimizing communications workflows and managed front-desk operations, enhancing client satisfaction and office professionalism.

Education

Degrees, certifications, and relevant coursework

Mount Kenya University logoMU

Mount Kenya University

Certificate in Business Management, Business Management

Studied Business Management at Mount Kenya University from September 2019 to September 2022. Gained foundational knowledge and skills in various aspects of business operations and administration.

Tech stack

Software and tools used professionally

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Salama Omar - Ambassador - Achetu Girls Foundation | Himalayas