Wairimu Mwai
@wairimumwai
Experienced Executive Virtual Assistant with expertise in administration and client management.
What I'm looking for
As an experienced Executive Virtual Assistant, I bring a diverse background in administration, customer service, and digital marketing. My expertise lies in streamlining processes, managing multiple projects, and maintaining strong client relationships. I have a proven track record of improving efficiency and reducing costs through effective planning and negotiation.
Throughout my career, I have honed my skills in problem-solving, communication, and leadership. I excel in managing over 50 meetings monthly, coordinating travel logistics, and preparing high-impact presentations. My ability to prioritize tasks and resolve urgent matters has significantly enhanced executive productivity.
I am passionate about leveraging my organizational skills to implement efficient systems, whether it's a digital filing system or travel arrangements. My commitment to maintaining confidentiality and ensuring seamless communication has been instrumental in the success of my projects and client satisfaction.
Experience
Work history, roles, and key accomplishments
Executive Virtual Assistant
Self Employed
Apr 2024 - Present (1 year 1 month)
As a Freelance Executive Virtual Assistant, I streamline scheduling processes, manage travel logistics, prepare presentations, and oversee project execution, ensuring timely responses and maintaining strong client relationships.
Travel Agent
Grandeur Getaways
Jan 2023 - Apr 2024 (1 year 3 months)
As a Travel Agent, I researched travel destinations, delivered personalized travel packages, streamlined arrangements, and maintained strong vendor relationships, achieving high client satisfaction and retention rates.
Sales Manager
Cascade Cleaning Services
Nov 2020 - Aug 2022 (1 year 9 months)
As a Sales Manager, I generated leads, negotiated contracts, delivered sales presentations, and prepared performance reports, driving revenue growth and improving team performance through effective management.
Administrative Assistant
Garden Light Properties
Jan 2020 - Oct 2020 (9 months)
In my role as an Administrative Assistant, I streamlined inventory management, prepared reports, directed communications, and facilitated land sales, contributing to improved client satisfaction and operational efficiency.
Digital Marketing Specialist
Pata Guds and Home Stuff Kenya
Jul 2019 - Nov 2019 (4 months)
As a Digital Marketing Specialist, I optimized content for online platforms, composed product descriptions, and resolved customer inquiries, significantly increasing audience engagement and sales conversion rates.
Customer Service Representative
Care 101 Nurses
Jul 2018 - Nov 2022 (4 years 4 months)
In my role as a Customer Service Representative, I managed client communications, scheduled appointments, executed promotional campaigns, and maintained financial records, contributing to high customer satisfaction and service adoption rates.
Attendant
Eden Foods and Beverages
Jan 2019 - Apr 2019 (3 months)
In my role as an Attendant, I provided exceptional service to guests, managed food and drink orders, and sourced organic ingredients, contributing to a high-quality dining experience and customer satisfaction.
Babysitter
Self Employed
May 2014 - Jul 2016 (2 years 2 months)
As a Babysitter, I managed daily operations of a daycare, ensuring safety and engaging children in educational activities, fostering their development and earning positive feedback from parents.
Education
Degrees, certifications, and relevant coursework
Wairimu hasn't added their education
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