isaac wachira
@isaacwachira1
Detail-oriented executive virtual assistant skilled in administrative support.
What I'm looking for
I am a results-driven Executive Virtual Assistant with proven experience supporting busy executives remotely. I specialize in calendar management, inbox prioritization, travel arrangements, and presentation preparation, delivering reliable administrative support that keeps leadership focused.
My background includes high-volume data entry and web research; I have consistently managed 150+ daily data entries with 99% accuracy and handled 100+ emails daily while maintaining professional communication.
I have a strong customer service focus, having resolved 100+ customer issues daily and managed multi-channel support that improved satisfaction and reduced complaints. My strengths include organization, clear communication, and problem-solving.
I completed coursework at The University of Nairobi in Agency and Property Management and a virtual assistance course through ALX Africa, and I seek remote roles where I can apply my administrative and customer-support skills to help executives and teams operate efficiently.
Experience
Work history, roles, and key accomplishments
Executive Virtual Assistant
Drivers at Alpha Charlie
Oct 2024 - Present (1 year 1 month)
Provided executive assistance including calendar and inbox management, travel planning, and presentation preparation; managed 150+ daily data entries at 99% accuracy and handled 100+ emails daily to support operations and improve satisfaction.
Customer Service Representative
Timsales Ltd.
May 2024 - Oct 2024 (5 months)
Resolved 100+ customer issues daily across multiple channels and handled 50+ daily inquiries, maintaining high customer satisfaction and low complaint rates.
Education
Degrees, certifications, and relevant coursework
University of Nairobi
Agency and Property Management
Studied Agency and Property Management at the University of Nairobi.
ALX Africa
Virtual Assistance
Completed a virtual assistance course covering administrative virtual assistant skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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