V V B L SRIDHARI

Answer high volume of employee queries on payroll, benefits, leave, and attendance with accurate, policy-compliant responses. Create, track, and close service tickets within SLA and TAT targets, and escalate complex cases to specialist teams.

Handled support operations and data workflows while consistently meeting SLA and quality requirements. Investigated, troubleshot, and resolved process and data anomalies through validation and monitoring.

Tracked end-to-end transportation metrics in a fast-paced environment to help prevent disruptions and cost impact. Converted large operational datasets into daily performance reports for management.

Conducted financial research, data validation, and statistical analysis for large-scale corporate financial projects. Audited financial datasets and built quality control procedures that supported data integrity and risk compliance.

Performed data annotation, segmentation, and labeling in high-volume workflows while meeting quality targets. Applied data quality controls and compliance requirements across AI and machine learning projects.

Pursued an MBA in Finance, gaining working knowledge of financial concepts and terminology.

Completed a Bachelor of Commerce with a focus on Computer Science.