Vukani Gumbi
@vukanigumbi
Detail-oriented analyst with expertise in data analysis and operations.
What I'm looking for
I am a detail-oriented and analytical professional with over 5 years of experience in tracking operations, data analysis, and customer support. My strong foundation in accounting and data analytics enables me to transform complex data into actionable insights and effective reporting. I demonstrate critical thinking, adaptability, and collaborative problem-solving to drive operational efficiency and compliance.
Currently, I work as a Track and React Controller / MiX Vision Bureau Analyst at Mix Telematics Africa, where I conduct routine camera checks, monitor vehicle locations in real-time, and assist clients with camera-related queries. My role involves developing and presenting incident and driver performance reports, ensuring compliance with road traffic regulations, and coordinating emergency responses. I am passionate about leveraging data to support decision-making and continuous improvement.
Experience
Work history, roles, and key accomplishments
Track and React Controller / MiX Vision Bureau Analyst
Mix Telematics Africa
Oct 2021 - Present (3 years 11 months)
Conducted routine and scheduled camera checks to ensure functionality and optimal performance. Monitored truck driver performance, ensuring compliance with road traffic and safety regulations.
Call Centre Agent & Claims Administrator
CCI
Jan 2018 - Present (7 years 8 months)
Provided technical support for TalkTalk, a British telecommunications company, and handled fibre sales. Delivered customer service for Assurant, a U.S.-based insurance company, processing and resolving insurance claims efficiently.
Education
Degrees, certifications, and relevant coursework
Regent Business School
Bachelor of Commerce, Accounting
Currently enrolled in the second year of the BCom Accounting program. Achieved a 73.8% aggregate in the first year. Academic transcript available upon request.
Alexandra High School
High School Diploma, General Studies
Completed high school education at Alexandra High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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