Looking for a job

Xichavo Nicoline Vukeya

@xichavonicolinevukey

Message

I'm a system analyst, has also worked as a first line application support analyst.

South Africa

Message

What I'm looking for

I am seeking a position that will allow me to apply my extensive analytics expertise and technical skills to drive strategic business decisions and contribute to the overall success of the organization. In an organization that will allow for continuous learning and growth, whether through exposure to new technologies, methodologies, or domain knowledge.

I am a focused, analytical, and results-driven professional with a strong work ethic. I have demonstrated experience in the analytics field, utilizing skills in SQL, advanced Excel, R, and Power BI. I excel at gathering, interpreting, analyzing, and presenting findings from datasets of all types and sizes. While I enjoy being part of a successful, productive team, I also thrive when working on individual projects. I am capable of running update meetings with stakeholders and external development teams to gather requirements. My goal is to make a meaningful and effective contribution to the company and industry, while continuing to learn and grow as an analyst. I am self-motivated, honest, and able to tackle new challenges and work under pressure to meet deadlines in a timely manner.

Experience

Current

IT SYSTEM ANALYST

Current

FNB

Jul 2023 - Present (11 months)

• Collaborate with business teams and IT Teams to understand the data related needs and to see if their other requirements will have an impact on the quality of data that the application consumes or send to other downstream systems. Translate the requirements into data-driven solutions.
• Engage stakeholders and develop a functional requirement specification.

Project Management Communication Skills Excel Jira Customer Support Analytics

IT Support Analyst

RMB

Jul 2018 - Aug 2022 (4 years 1 month)

Analyze and troubleshoot Application queries raised to the Service Desk and resolve them in them in a timely manner as per service level agreements
Engage with stakeholders (Business and IT Teams) to ensure that issues get resolved and business get the feedback in timely manners
Analyzing business requirements (creating user stories and documenting requirements)

SQL Communication Skills Data Analysis Customer Service Problem Solving Excel Jira Analytics Customer Support Collaboration Agile Presentation Skills Remote Work Microsoft Excel

QUANTITATIVE ANALYST

RMB

Sep 2022 - Jul 2023 (10 months)

User Acceptance Testing solutions (creating test cases and test) before solutions go to PROD and coordinating the Post deployment Testing in PROD.
Discussing changes with stakeholders around data security with moving from on premise database to a cloud database and analysing historical data to determine which data to migrate.
Provide insights on existing models and improve them by creating