Vrushti Bhavsar
@vrushtibhavsar
B.Tech IT graduate offering customer support and cloud services troubleshooting skills.
IndiaWhat I'm looking for
I’m a B.Tech Information Technology graduate with experience in customer service and cloud services support. In my Customer Service Associate role, I handled customer inquiries through phone and support channels, updated case details in CRM systems, and followed up to ensure timely resolution with empathy and professionalism.
Through my Cloud Services Intern experience at Arth Consultancy Services, I supported cloud infrastructure and operations, gaining hands-on exposure to Microsoft Azure. I’m now focused on roles in customer support, appointment setting, or IT support—where I can combine strong communication, technical documentation, problem-solving, and teamwork to deliver reliable support.
Experience
Work history, roles, and key accomplishments
Customer Service Associate
Concentrix
Jun 2025 - Aug 2025 (2 months)
Handled customer inquiries and resolved issues via phone and support channels. Maintained accurate customer records and case details in CRM systems and followed up to ensure timely resolution.
Cloud Services Intern
Arth Consultancy Services
Dec 2024 - Feb 2025 (2 months)
Assisted with cloud infrastructure support and cloud service operations. Supported troubleshooting and monitoring activities and contributed to technical documentation and reports.
Education
Degrees, certifications, and relevant coursework
Parul Institute of Engineering and Technology
Bachelor of Technology (B.Tech), Information Technology
2021 - 2025
Grade: 66%
Completed a Bachelor of Technology (Information Technology) program at Parul Institute of Engineering and Technology, graduating with 66%.
Gujarat Board
Class XII (HSC), Higher Secondary (Class XII)
2021 -
Grade: 68%
Completed Class XII under the Gujarat Board with a score of 68%.
Gujarat Board
Class X (SSC), Secondary (Class X)
2019 -
Grade: 78%
Completed Class X under the Gujarat Board with a score of 78%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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