Open to opportunities

Vrisa Martinez

@vrisamartinez

I grow retail revenue through consultative selling, Salesforce lead management, and bilingual English-Spanish client support.

United States

Message

What I'm looking for

I'm looking for a client-facing sales or customer relationship role where I can use consultative selling, Salesforce, and bilingual English-Spanish communication to grow revenue and retain customers.

At Prime Communications, I've ranked in the top 20 of more than 110 sales consultants while maintaining customer satisfaction scores of 88–100%.

I've increased sales by 8.6% through consultative discovery, product matching, and objection reduction. I manage 15–30 inbound and outbound calls daily, use Salesforce to improve lead follow-up, and support Spanish-speaking clients with product and technical education.

My background also includes retail operations, visual merchandising, transaction accuracy, confidential record handling, and Spanish-to-English document translation.

Experience

Work history, roles, and key accomplishments

Current

Retail Sales Consultant

Current

Prime Communications

Apr 2022 - Present (4 years 5 months)

Ranked top 20 of 110+ sales consultants market-wide while maintaining 88-100% customer satisfaction scores. Increased sales 8.6% by using consultative discovery questions to match clients with the right products/services and reduce objections and cancellations.

Salesforce Consultative Selling Bilingual Spanish Customer Satisfaction Lead Management Inbound Outbound Calls Customer Relationship Management

Retail Associate

Cracker Barrel Old Country Store

Aug 2021 - Sep 2021 (1 month)

Increased add-on sales by recommending seasonal and discounted items to customers. Processed 8+ daily transactions (cash/credit) with zero discrepancies and maintained store visual merchandising standards.

Sales Customer Service Cash Handling Visual Merchandising Inventory Management

Temporary Office Assistant

Karla Nunez Immigration Consulting Service

Aug 2019 - Nov 2019 (3 months)

Prepared and filed immigration forms and supporting documents for submission to federal offices, ensuring accuracy and meeting deadlines. Translated legal/immigration documents from Spanish to English for client and case-file use.

Translation Confidentiality Microsoft Office