orianta mirabal

I am a bilingual sales and customer service professional with hands-on experience across retail and hospitality environments, consistently delivering measurable results in revenue, customer satisfaction, and operational efficiency.

At Lucky Charms I achieved daily sales of $500–$1,000, raised weekly sales 20% with targeted promotions, and maintained an 85% conversion rate through personalized demonstrations and negotiation. In customer-facing roles I managed scheduling with 98% accuracy, secured same-day rebookings from 60% of clients, and sustained a 95% satisfaction rate by responding to inquiries promptly.

I am recognized for reliability, attention to detail, and a commitment to company goals; I bring strong appointment management, CRM familiarity, and payment-handling experience to roles that require both sales acumen and excellent client service.