Mariela Orozco

I am an empathetic, results-driven sales representative with over five years of hands-on retail sales experience at Mattress Firm, known for turning casual shoppers into loyal customers through attentive listening, product expertise, and calm, persuasive communication.

I consistently exceed individual sales goals, mentor new team members, and manage daily store operations independently, while monitoring industry trends to keep recommendations current and boost conversion rates.

Bilingual in Spanish and English, I bring strong negotiation, problem-solving, organization, and leadership skills, and I prioritize swift resolution of customer concerns and building long-term client and community partnerships.