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Vrinda Sharma

@vrindasharma1

Senior Associate Consultant at Infosys Limited, leading Daimler Truck’s EMEA print operations and coordinating a 1,500-device refresh.

India

Message

At Infosys Limited, I lead Managed Printer Services for Daimler Truck across the EMEA region, coordinating end-user relationships and vendor partnerships. I coordinated a refresh of 1,500+ devices, with 90% of deployments completed on schedule while minimizing business disruption.

Earlier at Infosys Limited, I supported end-to-end Managed Print Services operations for Daimler Truck and facilitated vendor coordination for 3,500+ devices. I also contributed to process improvements and operational efficiency initiatives.

Experience

Work history, roles, and key accomplishments

Current

Senior Associate Consultant

Current

Infosys Limited

May 2024 - Present (2 years 4 months)

Led print operations across EMEA region, managing end-user relationships and vendor partnerships. Orchestrated large-scale printer refresh for 1,500+ devices and managed 300+ IT Shop service requests monthly.

Vendor Management Customer Relationship Management Process Optimization IT Operations Management Print Service Stakeholder Coordination problem resolution Escalation Management Cross functional Leadership Project Management Operational Excellence Strategic Planning Microsoft Office IT Service Management

Associate Consultant

Infosys Limited

May 2022 - Apr 2024 (1 year 11 months)

Supported end-to-end Managed Print Services operations for Daimler Truck. Facilitated vendor coordination for 3,500+ devices and contributed to process improvements and operational efficiency initiatives.

Vendor Management Customer Relationship Management Process Optimization IT Operations Management Print Service Stakeholder Coordination Cross functional Leadership Microsoft Office IT Service Management

Marketing and Business Development Intern

Mecca Healthcare Pvt. Ltd.

May 2019 - Present (7 years 4 months)

Conducted market research on medical equipment through structured hospital surveys. Gathered competitive intelligence and executed targeted brand promotion campaigns.

Market Research Competitive Intelligence Business Development Brand Promotion Marketing Strategy

Marketing Intern

MyCaptain

Feb 2018 - Present (8 years 7 months)

Generated and qualified sales leads through data-driven marketing campaigns. Converted prospect contacts into engaged customers through strategic outreach and relationship nurturing.

Lead Generation Sales Marketing Campaigns Customer Relationship Management Outreach