Vlora ZejnullahuVZ
Open to opportunities

Vlora Zejnullahu

@vlorazejnullahu

Versatile professional in sales and customer relations.

Egypt

What I'm looking for

I am looking for a role that allows me to leverage my sales expertise and customer relations skills in a dynamic environment, where I can contribute to team success and foster strong client relationships.

I am a versatile professional with a strong background in sales, customer relations, and education. My passion lies in building meaningful relationships and driving success through exceptional service. With a proven track record of exceeding sales targets by 99% in my current role as a Travel Counselor, I leverage my skills in communication, problem-solving, and organization to enhance customer experiences.

Throughout my career, I have developed creative lesson plans as a Kindergarten Teacher, fostering a supportive learning environment that focuses on individualized instruction. My experience in various roles has equipped me with the ability to collaborate effectively with colleagues and clients, resulting in improved customer satisfaction by 30% through personalized service. I am dedicated to continuous improvement and thrive in dynamic environments.

Experience

Work history, roles, and key accomplishments

VS
Current

Kindergarten Teacher

Various Schools

Sep 2017 - Present (7 years 9 months)

Developed creative lesson plans and fostered a supportive learning environment with a focus on individualized instruction. Collaborated effectively with parents and colleagues to enhance student progress in language, math, and social skills.

ET
Current

Travel Counselor

Egypt Express Travel

Mar 2022 - Present (3 years 3 months)

Planned and booked tailored itineraries, offering expert advice on destinations and visa requirements. Delivered exceptional customer service, resolved issues, and exceeded sales targets by 99% through effective upselling.

KA

Booking Agent

Kosova Airlines

Feb 2004 - Apr 2014 (10 years 2 months)

Managed client reservations and provided personalized travel recommendations. Delivered high-quality customer service, resolving booking issues promptly and ensuring customer satisfaction. Contributed to streamlining the booking process, which increased customer retention.

Education

Degrees, certifications, and relevant coursework

WA

World TESOL Academy

Certificate, TESOL/TEFL

2021 - 2021

Courses Developed communication, organizational, and problem-solving skills.

PU

Prishtina University

Bachelor's Degree, Chemistry

0

Tech stack

Software and tools used professionally

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Vlora Zejnullahu - Kindergarten Teacher - Various Schools | Himalayas