MFmohamed fadel
@mohamedfadel
Experienced tour guide with a passion for customer satisfaction.
EgyptWhat I'm looking for
With over 11 years of experience in the tourism industry, I have honed my skills as a tour leader, holiday representative, and hotel advisor. My journey began at Cairo Expresse and has taken me through various esteemed companies, including Travco and Atlas Company, where I currently work. I pride myself on my ability to communicate effectively in multiple languages, including Arabic, English, and French, allowing me to connect with clients from diverse backgrounds.
Throughout my career, I have consistently achieved sales targets and ensured customer satisfaction by providing exceptional service. My responsibilities have included meeting and assisting clients at the airport, preparing hotel accommodations, and organizing excursions. I thrive under pressure and am dedicated to maintaining high-quality work while meeting deadlines. My goal is to leverage my extensive experience and skills to contribute positively to a dynamic organization.
Experience
Work history, roles, and key accomplishments
Trade Business Representative
Atlas Company for Trade Businesses
Apr 2015 - Present (10 years 2 months)
Responsible for meeting and assisting clients at the airport, facilitating transfers, and providing essential information about the destination and accommodations. Managed room requirements and organized meetings to explain hotel facilities and excursions.
Tourism Representative
Travco Company
Nov 2003 - Feb 2015 (11 years 3 months)
Served in various roles including tour leader, holiday rep, hotel rep, hotel advisor, and airport rep. Managed client interactions, provided information, and ensured smooth travel and accommodation experiences.
Tour Guide
Travel Ways
Jan 2002 - Nov 2003 (1 year 10 months)
Continued to develop skills in tourism and customer interaction as a tour guide. Focused on providing excellent service and ensuring positive travel experiences for clients.
Tour Guide
Cairo Expresse
Jan 2001 - Dec 2002 (1 year 11 months)
Worked as a tour guide, assisting tourists with their travel needs and providing information about destinations. Gained experience in customer service and communication within the tourism sector.
Education
Degrees, certifications, and relevant coursework
Faculty of education
Bachelor's degree of education, French department
Grade: Good
Sinai Institute for Hotels and Tourism
Guiding Study, Hotels and Tourism
Completed a guiding study focused on English and French languages at the Sinai Institute for Hotels and Tourism. This training prepared for working with international tourists from various nationalities.
Availability
Location
EgyptAuthorized to work in
Job categories
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