mohamed fadelMF
Open to opportunities

mohamed fadel

@mohamedfadel

Experienced tour guide with a passion for customer satisfaction.

Egypt

What I'm looking for

I seek a role that allows me to utilize my tourism skills while fostering personal growth and contributing to a vibrant team.

With over 11 years of experience in the tourism industry, I have honed my skills as a tour leader, holiday representative, and hotel advisor. My journey began at Cairo Expresse and has taken me through various esteemed companies, including Travco and Atlas Company, where I currently work. I pride myself on my ability to communicate effectively in multiple languages, including Arabic, English, and French, allowing me to connect with clients from diverse backgrounds.

Throughout my career, I have consistently achieved sales targets and ensured customer satisfaction by providing exceptional service. My responsibilities have included meeting and assisting clients at the airport, preparing hotel accommodations, and organizing excursions. I thrive under pressure and am dedicated to maintaining high-quality work while meeting deadlines. My goal is to leverage my extensive experience and skills to contribute positively to a dynamic organization.

Experience

Work history, roles, and key accomplishments

AB
Current

Trade Business Representative

Atlas Company for Trade Businesses

Apr 2015 - Present (10 years 2 months)

Responsible for meeting and assisting clients at the airport, facilitating transfers, and providing essential information about the destination and accommodations. Managed room requirements and organized meetings to explain hotel facilities and excursions.

TW

Tour Guide

Travel Ways

Jan 2002 - Nov 2003 (1 year 10 months)

Continued to develop skills in tourism and customer interaction as a tour guide. Focused on providing excellent service and ensuring positive travel experiences for clients.

CE

Tour Guide

Cairo Expresse

Jan 2001 - Dec 2002 (1 year 11 months)

Worked as a tour guide, assisting tourists with their travel needs and providing information about destinations. Gained experience in customer service and communication within the tourism sector.

Education

Degrees, certifications, and relevant coursework

FE

Faculty of education

Bachelor's degree of education, French department

0

Grade: Good

ST

Sinai Institute for Hotels and Tourism

Guiding Study, Hotels and Tourism

0

Completed a guiding study focused on English and French languages at the Sinai Institute for Hotels and Tourism. This training prepared for working with international tourists from various nationalities.

Tech stack

Software and tools used professionally

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