Open to opportunities

Vjollca Demiri

@vjollcademiri

Ecommerce Operations Director with 10+ years building brands, scaling Shopify storefronts, and driving revenue through data-led merchandising and leadership.

United States

Message

What I'm looking for

I’m looking for a leadership role where I can own ecommerce operations end-to-end—Shopify merchandising, conversion growth, and customer experience—while leading a team. I thrive in fast-moving environments that value data, process improvement, and revenue impact.

I’m a results-driven ecommerce and operations leader with 10+ years of experience building and scaling brands across beauty, retail, hospitality, and ecommerce. I’ve launched Shopify-based businesses, optimized storefront performance, and improved conversion and revenue by analyzing product performance, sales trends, and customer behavior.

In my current role, I built and manage a Shopify-based ecommerce boutique featuring 400+ products, overseeing merchandising, collection organization, pricing strategies, promotions, and customer experience. I also connect Shopify with Meta Commerce, Facebook Shop, Instagram Shopping, and TikTok Shop, while leading operational systems, training, and process improvements—backed by experience managing teams of 20+ employees.

Experience

Work history, roles, and key accomplishments

Current

Founder & Ecommerce Ops Director

Current

Socially Elevated

Jan 2025 - Present (1 year 5 months)

Built and launched a Shopify-based ecommerce boutique featuring 400+ products across apparel, accessories, and lifestyle categories. Managed merchandising, pricing, promotions, and integrated Meta Commerce, Instagram Shopping, and TikTok Shop to improve conversion and revenue.

Shopify eCommerce Management Product Catalog Management Digital Merchandising Price Promotions Meta Commerce Instagram Shopping TikTok Shop Conversion Optimization Analytics

Current

Owner & Creative Manager

Current

Adara de Beauté

Jan 2017 - Present (9 years 5 months)

Founded and grew a beauty brand offering nail, brow, lash, and body sculpting services. Developed branding and marketing campaigns, customer retention programs, and operational systems including scheduling and daily business operations.

Brand Building Marketing Campaigns Customer Retention Scheduling Operations Customer Experience Process Improvement Service standards Business Development

Operations & Marketing Consultant

Short Stop Printing

Jan 2024 - Jan 2025 (1 year)

Supported storefront operations, customer communications, branding initiatives, and marketing projects. Assisted with promotional materials, merchandising, and operational improvements.

Customer Communications Branding Marketing Strategy Merchandising Promotional Materials Process Improvement Customer Service

Airbnb Host & Property Manager

Airbnb

Jan 2019 - Jan 2025 (6 years)

Managed short-term rental properties, guest communications, vendor coordination, and property operations. Maintained high guest satisfaction through responsive customer service and operational efficiency.

Customer Service Vendor coordination Operational Efficiency Scheduling coordination Process Improvement

General Manager & Operations Lead

Truth Lounge

Jun 2018 - Jan 2025 (6 years 7 months)

Helped launch and scale multiple hospitality concepts from pre-opening through daily operations and growth. Led staffing and training for 20+ employees, managed inventory and vendors, and supported budgeting and profitability goals while maintaining customer experience.

General Management Hospitality Operations Team Leadership Inventory Control Vendor Management Customer Experience P&L management Process Improvement