Open to opportunities

Brianna R

@briannar

Message

I build scalable e-commerce operations, improving fulfillment, customer experience, and marketplace performance.

United States

Message

What I'm looking for

I'm looking for an operations or e-commerce role where I can build repeatable systems, improve workflows, coordinate vendors and teams, and use performance data to strengthen customer experience and scalable execution.

At Thee Bargain Boutique, I built and managed e-commerce operations supporting 2,000+ active listings and 50–100 weekly orders, generating approximately $3,000 in monthly revenue. I created workflows, inventory systems, pricing rules, supplier processes, documentation, and customer-service recovery strategies that improved consistency and operational control.

I manage the full order lifecycle—from purchasing and vendor communication through fulfillment, returns, disputes, and post-order support—while using eBay analytics, sales data, conversion rates, and profitability metrics to guide decisions. I maintained a 97.1% positive customer feedback rating and trained two team members on consistent daily procedures.

I also bring production, client-service, and administrative experience from G.E.S. and H&R Block, where I coordinated workflows, performed quality checks, supported high-volume client needs, and improved document-processing efficiency.

Experience

Work history, roles, and key accomplishments

E-Commerce Operations Specialist / Sales

Thee Bargain Boutique

Jan 2023 - Aug 2026 (3 years 7 months)

Founded and operated an e-commerce business generating approximately $3,000 in monthly revenue while managing 2,000+ active product listings and 50–100 customer orders per week. Built operational infrastructure, developed repeatable workflows, and managed the complete order lifecycle.