I manage independent eBay and Depop storefronts for curated fashion and vintage items, overseeing daily listing operations from product authentication through fulfillment.
I write SEO-focused titles and detailed product descriptions to improve organic storefront traffic. I also produce product photography, digital image editing, studio lighting, and visual merchandising that accurately represent product quality and help reduce returns.
I direct inventory storage, dynamic pricing, multi-carrier shipping, order fulfillment, buyer communications, returns, and delivery tracking. I resolved 100% of buyer inquiries while protecting account standing and maintaining high buyer satisfaction.
My earlier work in direct support and human resources administration strengthened my empathetic communication, conflict resolution, and ability to prioritize client needs in fast-paced environments.
