Vivian Noronha

I am a highly motivated and enthusiastic individual with a Bachelor's degree in Hospitality and Hotel Administration. Currently pursuing an MBA to enhance my strategic leadership skills. I have experience in front desk operations, customer success, digital marketing, hotel operations, and project management. I am eager to make a meaningful contribution to the industry.

In my previous role as a Front Office Executive at The Hosteller Pvt Ltd, I efficiently performed check-ins and check-outs, managed reservations, resolved guest complaints, and provided local area guidance. I also screened, interviewed, hired, and trained housekeeping and cafe staff. Additionally, I conducted regular inspections to ensure hygiene and sanitation standards were maintained.

As a Front Office Associate at Tropical Retreat Luxury Resort & Spa, I performed guest check-in and check-out procedures, assigned rooms, and assisted guests with local area information. During my internship at Sheraton Grand Bengaluru Whitefield Hotel and Convention Center, I gained experience in all core departments of the hotel.