Sayani Paul
@sayanipaul
Worked as HR Delivery Associate in Accenture, Apple, TCS in Onboarding, Background Checks, Sourcing
IndiaWhat I'm looking for
As a seasoned Product & People Operations professional, I leverage my expertise in customer interaction, workforce planning, and organizational design to drive business growth. With a strong background in HR service delivery, talent acquisition, and employee engagement, I excel in fast-paced environments, prioritizing tasks and maintaining proactive communication with colleagues to ensure efficient workflow and operational effectiveness.
Throughout my career, I have successfully sourced, identified, screened, and interviewed quality candidates to fill positions, and have collaborated with department managers to identify staffing needs and establish hiring priorities. My proficiency in Workday, SAP, and LinkedIn has enabled me to streamline HR processes, ensuring accuracy and attention to detail in all conversations.
I am passionate about promoting a learning environment, supporting on-the-job training, and developing Inclusion & Diversity action plans. My expertise in conflict resolution, performance management, and operations management has allowed me to facilitate employee engagement programs, enhancing job satisfaction and retention.
Experience
Product Specialist & People Planner
Apple
Sep 2023 - Present (9 months)
Provided exceptional service, identifying customer needs and offering tailored solutions for Apple products. Engaged with leads on people strategy through workforce planning and organizational design.
HR Service Delivery
Accenture
Aug 2022 - Aug 2023 (11 months)
Successfully sourced, identified, screened, negotiated, and interviewed quality candidates to fill positions. Managed employee data and records efficiently using Workday.
Talent Acquisition - Subject Matter Expert
TATA Consultancy Services
Nov 2017 - Aug 2022 (4 years 9 months)
Supported in recruitment process activities including resume screening and scheduling interviews. Helped HR team to develop and execute talent management strategy: employee engagement programs.
Customer Support Representative
Concentrix - IBM
Oct 2016 - Feb 2017 (4 months)
Engaged with Indian customers to address their travel and hotel needs, ensuring seamless experiences. Employed effective persuasion techniques to enhance customer retention in a fiercely competitive market.
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