Vishal Singh

Led new business acquisition and outbound GTM for a B2B SaaS platform, closing commercial partnerships across 20+ cities. Built territory plans to expand into new markets, improved margins by 20%, and negotiated enterprise contracts and vendor agreements.

Co-founded a marketplace and onboarded 30 restaurants, increasing the user base by 50% in six months. Automated rider allocation and inventory syncing, reducing delivery delays by 20% and improving repeat usage.

Built and converted outbound-driven enterprise pipeline, directly contributing to 30% YoY revenue growth focused on new logo acquisition in the US and global SaaS markets. Increased lead-to-opportunity conversion by 25% and improved initial contract value by 35% across 10+ accounts.

Exceeded upsell targets by 18% month-over-month through structured QBRs and proactive expansion conversations with growth-stage clients. Strengthened retention by reducing response and resolution times by 20% and conducted consultative reviews to drive renewal confidence and incremental revenue.

Streamlined enterprise onboarding, reducing setup time by 40% and accelerating project initiation for 50+ major e-commerce accounts annually. Scaled a 1,000+ member production organization, improving productivity by 32% and increasing content output by 28% through workflow standardization and automation.

Conceptualized end-to-end product operations and delivery execution for an AI SaaS platform, redesigning workflows to improve retention by 25% and increase operational output by 40%. Led and scaled a 400+ member QA organization, achieving 98% quality compliance while meeting delivery SLAs.

Owned end-to-end enterprise SaaS sales across North America, Europe, MENA, and India, driving new logo acquisition through outbound prospecting, structured discovery, and multi-threaded stakeholder engagement. Improved lead-to-opportunity conversion by 25% and generated 28% month-over-month expansion revenue while contributing to 40% YoY revenue growth.

Owned enterprise accounts responsible for 30% of the company’s revenue and drove client expansion using consultative account management. Increased average deal size by 35% and improved delivery operations by reducing turnaround time by 15 hours per order and increasing daily processing capacity by 25%.

Earned a Bachelor of Technology (BTech) in Computer Science from Sikkim Manipal Institute of Technology, graduating in June 2019.