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Vishakha Gautam

@vishakhagautam

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Product Manager with expertise in fintech and user-centric design.

India

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What I'm looking for

I seek a dynamic role in product management where I can leverage my skills in user research and product strategy, contributing to innovative solutions and driving business growth.

I am a dedicated Product Manager with over 54 months of experience in the fintech industry, specializing in product strategy, user research, and agile methodologies. My journey began with a degree in IT, followed by an MBA from XLRI, where I honed my skills in marketing and strategy. At LEREMITT, I successfully launched a cross-border remittance application, scaling it to $1.5 million in total payment volume. Leading a team of 10 developers, I utilized AI tools and optimized operations to enhance efficiency.

Previously, as an Associate Product Manager at Juspay, I managed a domain reliability engineering team, significantly improving payment efficiency and reducing backlog by 50%. My experience also includes designing user-centric support portals and implementing automation in testing processes. I thrive in collaborative environments, regularly engaging with stakeholders to align technical solutions with business goals.

Experience

Work history, roles, and key accomplishments

Product Manager

Leremitt

Dec 2023 - Mar 2025 (1 year 3 months)

Launched a cross-border inward remittance web application, scaling the product to $1.5 Mn TPV. Headed a team of 10 developers for an international cross-border platform using Agile methodologies and AI tools.

Product Management Agile AI Tools Karza API SaaS User Research Product Strategy Stakeholder Management

Associate Product Manager

Juspay

Jun 2022 - Nov 2023 (1 year 5 months)

Enhanced fintech payment efficiency by managing an 8-member Domain Reliability Engineering team, closing over 1000 debugging and development tickets. Designed user-centric customer support portals using Figma, focusing on intuitive UI and seamless UX.

Fintech Payment Systems Debugging UI UX Design Figma ProtoPie Agile Methodology Autopilot Stakeholder Management

Management Trainee

ICICI Bank

Jul 2021 - May 2022 (10 months)

Managed relationships with mid-corporate clients with turnovers ranging from ₹250-750 crore, offering diverse financial services. Served as a single point of contact for high-value customers, addressing all borrowing needs.

Relationship Management Financial Services Client Management Stakeholder Management

Live Project

ITC

Jul 2020 - Dec 2020 (5 months)

Studied consumer perception and buying behavior in the frozen fruits and vegetables category through over 50 interviews. Recommended a modified marketing mix for a differentiated positioning strategy with respect to competitors.

consumer behavior Marketing mix Market Research Competitive Analysis Product Positioning

Live Project

RPG CEAT

Jul 2020 - Dec 2020 (5 months)

Created a customer journey map for 2 and 4 wheelers purchases in over 10 cities, focusing on e-commerce buying behavior. Calculated the impact of promotional activities and packaging across trade and consumer sales for a new product.

Customer Journey Mapping consumer behavior Promotional Activities Sales Analysis Marketing Strategy

Summer Internship

JSW

Apr 2020 - Jun 2020 (2 months)

Developed a hybrid app for scanning QR codes to reduce search time and improve search efficiency by 95%. Devised a strategy for digital retailing in B2B and B2C segments by analyzing over 17 e-commerce platforms.

Product Strategy Business Analysis

Graduate Engineer-Development

Royal Bank of Scotland

Jul 2018 - Jun 2019 (11 months)

Part of the transition for over 52,000 leasing product users from a legacy system to AWS. Designed a dashboard for banking users to provide a comprehensive view of four different functions for business verticals.

AWS UI UX Design Cost Optimization Project Management

Intern

GAIL (Govt.)

Jan 2018 - Feb 2018 (1 month)

Designed and developed a web application to simplify the recruitment process through digitization. Utilized .Net and C# for the development of the application.

Web Application Development Recruitment Digitalization .NET C Software Development

Education

Degrees, certifications, and relevant coursework

XLRI Jamshedpur

PGDBM, Marketing, Strategy

2019 - 2021

Grade: 5.15 CQPI

Activities and societies: Raised ₹3.3L & garnered footfall of 10,000 as on-grounds sponsorship team in XLRI’s flagship marketing fair. Advertised & promoted disguised marketing research by firms like ITC, Unilever, Perfetti, Polycab, ABD. Ideated and implemented designs and decoration of 65+ events as a member of the creatives vertical. Involved in ticket sales and promotions throughout Jamshedpur | Footfall of 10,000+ over 3 days.

Completed a Post Graduate Diploma in Business Management with a major in Marketing and Strategy. Focused on developing comprehensive business acumen and strategic decision-making skills.

NSIT, Delhi (Delhi University)

B.E. (IT), Information Technology

2014 - 2018

Grade: 7.8/10

Activities and societies: Led a team of 25+ members with 40+ lakh budget for managing events at college fest; footfall of ~5000. Conceptualized PR Initiatives to increase FB outreach by 500+ via content writing and online contests.

Earned a Bachelor of Engineering in Information Technology. Gained a strong foundation in IT principles and applications.