Siddharth Chand

I work across product, engineering, QA, and ops to ensure our credit-card journeys run smoothly. I led SIT/UAT cycles, validated rules and flows, reduced post-release issues by 30%, created test cases and checklists, coordinated defect fixes, and verified the accuracy of our reward engine and recommendations.

As a Product Manager at Paymentus, I delivered a 15% increase in customer retention through user-centric product features. I integrated advanced voice-enabled solutions, reducing transaction friction by 25%. My role involved designing wireframes, optimizing acquisition funnels, and leading Agile squads to meet product milestones.

At ICICI Bank, I developed product workflows that improved efficiency by 30% and led enhancements for working capital solutions, boosting product adoption by 15%. I collaborated with sales teams to analyze customer pain points and defined go-to-market strategies that resulted in a 20% increase in transaction volume.

At ICICI Bank, I developed and optimized product workflows, achieving a 30% efficiency improvement while aligning with customer needs. I led market-specific enhancements for working capital solutions, boosting adoption by 15%, and executed go-to-market plans that increased transaction volume by 20%.

During my internship at EY GDS, I provided strategic insights for new service offerings by researching emerging mobility technologies. I supported client decision-making through data analysis and enhanced presentations with key findings.