Albert Ndungu
@albertndungu
Finance and microfinance professional driving profitability, inclusion, and risk-managed growth.
KenyaWhat I'm looking for
I am a finance and microfinance professional with over six years' experience delivering profitability growth, financial inclusion, and strong risk and compliance controls within Kenya's financial services sector.
I have led branch operations and supervised teams to meet disbursement, collection and KPI targets, while implementing SOPs, credit policies and fraud prevention measures; I also prepare timely management reports and market intelligence to inform strategy.
My background includes roles across lending, collections, relationship management and operations, plus leadership and training certifications; I focus on customer-centric service, team development, and scalable, ethical lending solutions.
Experience
Work history, roles, and key accomplishments
Branch Team Leader
Edenbridge Capital Limited
Sep 2022 - Dec 2025 (3 years 3 months)
Led branch operations to achieve disbursement, collection, profitability, and KPI targets while ensuring compliance with SOPs, credit policies, and fraud controls; supervised and mentored a team of 11–12 staff and delivered timely management reports and market intelligence.
Relationship Officer
Edenbridge Capital Limited
Feb 2021 - Sep 2022 (1 year 7 months)
Achieved monthly loan disbursement and collection targets through sales, lead generation and onboarding; conducted KYC and credit due diligence, negotiated repayment schedules and prepared management and market feedback reports.
Collections Officer
Fourth Generation (4G) Capital
Oct 2019 - Feb 2021 (1 year 4 months)
Collaborated with loan officers to meet collection targets via proactive follow-ups, field visits and repayment renegotiations; strengthened portfolio performance through customer education and relationship maintenance.
Loan Officer
Fourth Generation (4G) Capital
May 2019 - Oct 2019 (5 months)
Supported loan processing, marketing and lead generation to drive branch performance; assisted with customer onboarding, education and reporting on market trends and opportunities.
Finance Intern
Fourth Generation (4G) Capital
Feb 2019 - May 2019 (3 months)
Supported ethical SME lending operations through field visits, customer follow-ups and debt recovery while contributing to sales and business development for the KUZA product.
Finance Intern
Kenya School of Monetary Studies
Apr 2018 - Jun 2018 (2 months)
Managed filing and archiving of financial and debtors' records, processed invoices and imprest documents, and assisted with client account reconciliation and foreign payment documentation.
Education
Degrees, certifications, and relevant coursework
Kenya Methodist University
Bachelor of Business Administration, Finance
2015 - 2018
Grade: Second Class Honours (Upper Division)
Completed a Bachelor of Business Administration with a Finance option, graduating with Second Class Honours (Upper Division).
Kenya Methodist University
Diploma in Business Administration, Business Administration (Procurement)
2013 - 2014
Grade: Credit
Completed a Diploma in Business Administration with a Procurement option, awarded with Credit grade.
Kianyaga High School
Kenya Certificate of Secondary Education (KCSE), Secondary Education
2007 - 2010
Completed the Kenya Certificate of Secondary Education (KCSE).
Westlands Primary School
Kenya Certificate of Primary Education (KCPE), Primary Education
1999 - 2006
Completed the Kenya Certificate of Primary Education (KCPE).
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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