Vincent GerardoVG
Open to opportunities

Vincent Gerardo

@vincentgerardo

Reliable professional with 4+ years in customer service and administration.

Philippines

What I'm looking for

I am looking for a role that values collaboration and offers opportunities for growth.

I am a reliable and tech-savvy professional with over four years of experience in customer service, administrative operations, and virtual assistance. My proven ability to handle customer concerns and coordinate technical resources has allowed me to deliver exceptional support across various platforms. I thrive in high-pressure environments, working both independently and as part of a team.

In my recent role as an Operation Admin Associate at DBDOYC Inc. (ANGKAS), I provided cross-departmental support by managing systems for purchase orders and supply tracking. I collaborated with technical and operations teams to ensure smooth coordination of employee retention events and assisted staff in resolving document management and scheduling concerns. My familiarity with CRM systems, inventory tools, and web platforms like WordPress and Shopify enhances my capability to contribute effectively to any organization.

Experience

Work history, roles, and key accomplishments

D(
Current

Operation Admin Associate

DBDOYC Inc. (ANGKAS)

Jan 2022 - Present (3 years 5 months)

Provided cross-departmental support by managing systems for purchase orders and supply tracking, utilizing internal inventory and operations platforms. Collaborated with technical and operations teams to ensure smooth coordination of employee retention events. Handled support inquiries from internal teams, resolving document management, scheduling, and system access concerns.

NB

Admin Associate

Neosbreed (former BacDivisoriaEnterprises)

Jan 2018 - Present (7 years 5 months)

Coordinated with branch managers regarding item requests and concerns, encoding, monitoring, and analyzing data. Managed inventory systems for RTW merchandise using Excel and POS, conducting regular stock checks. Prepared monthly reports for the general manager, providing insights on branch performance.

Education

Degrees, certifications, and relevant coursework

CP

City University of Pasay

Associate Degree, Computer Technology

Studied computer technology, gaining foundational knowledge in various aspects of the field. Developed skills relevant to administrative and technical support roles.

Tech stack

Software and tools used professionally

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