Vincent Gerardo
@vincentgerardo
Reliable professional with 4+ years in customer service and administration.
What I'm looking for
I am a reliable and tech-savvy professional with over four years of experience in customer service, administrative operations, and virtual assistance. My proven ability to handle customer concerns and coordinate technical resources has allowed me to deliver exceptional support across various platforms. I thrive in high-pressure environments, working both independently and as part of a team.
In my recent role as an Operation Admin Associate at DBDOYC Inc. (ANGKAS), I provided cross-departmental support by managing systems for purchase orders and supply tracking. I collaborated with technical and operations teams to ensure smooth coordination of employee retention events and assisted staff in resolving document management and scheduling concerns. My familiarity with CRM systems, inventory tools, and web platforms like WordPress and Shopify enhances my capability to contribute effectively to any organization.
Experience
Work history, roles, and key accomplishments
Operation Admin Associate
DBDOYC Inc. (ANGKAS)
Jan 2022 - Present (3 years 5 months)
Provided cross-departmental support by managing systems for purchase orders and supply tracking, utilizing internal inventory and operations platforms. Collaborated with technical and operations teams to ensure smooth coordination of employee retention events. Handled support inquiries from internal teams, resolving document management, scheduling, and system access concerns.
Admin Associate
Neosbreed (former BacDivisoriaEnterprises)
Jan 2018 - Present (7 years 5 months)
Coordinated with branch managers regarding item requests and concerns, encoding, monitoring, and analyzing data. Managed inventory systems for RTW merchandise using Excel and POS, conducting regular stock checks. Prepared monthly reports for the general manager, providing insights on branch performance.
Education
Degrees, certifications, and relevant coursework
City University of Pasay
Associate Degree, Computer Technology
Studied computer technology, gaining foundational knowledge in various aspects of the field. Developed skills relevant to administrative and technical support roles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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