Open to opportunities

Thalia Torrefiel

@thaliatorrefiel

Virtual Assistant with 4+ yrs experience in admin, customer support & inventory. Skilled in Google Workspace, MS Office, Canva, POS & CRM.

Philippines

Message

What I'm looking for

I am seeking a remote day-shift role where I can improve workflow efficiency, ensure inventory and data accuracy, and provide reliable customer and admin support.

I am a Virtual Assistant with over 4 years of experience providing administrative support, customer service, and inventory management across retail, banking, and business sectors. I excel at streamlining workflows, managing data accurately, and ensuring smooth day-to-day operations. My expertise includes Google Workspace, Microsoft Office (Excel, Word, Outlook), Canva, POS systems, and basic CRM tools.

Throughout my career, I have successfully managed inventory reports, reconciled stock records, processed orders, assisted in marketing and lead generation, and handled financial transactions with accuracy. I am highly detail-oriented, a fast learner, and enjoy collaborating with teams to achieve operational efficiency.

I am seeking a remote day-shift role where I can leverage my skills to support businesses, improve processes, and contribute to team success. Beyond work, I enjoy exploring productivity tools, learning new digital skills, and finding creative ways to optimize workflow.

Experience

Work history, roles, and key accomplishments

Admin & Inventory Staff

FEKON Solid Motorcycle Mfg. Corp

Apr 2021 - Aug 2022 (1 year 4 months)

Managed weekly and month-end inventory reports, increasing data accuracy by 30% and reconciled physical stock with system records to improve inventory integrity.

Inventory Management Excel Data Entry Reporting

Marketing Staff

FC Copy Print Business Solutions Inc.

Jan 2020 - Aug 2020 (7 months)

Created PhilGEPS bid documents and designed promotional materials using Canva while maintaining a customer database to support lead generation and proposal preparation.

Canva PhilGEPS Market Research Database Management Lead Generation Graphic Design Reporting

Bank Teller

CARD MRI Rizal Bank

May 2019 - Dec 2019 (7 months)

Handled cash transactions and account openings with accuracy and confidentiality, balanced cash drawers, and resolved customer issues to maintain branch service standards.

Cash Handling Account Management Customer Service Confidentiality

Branch Manager

Li'l People Enterprise

Jul 2018 - May 2019 (10 months)

Supervised branch operations and staff schedules, trained new hires, managed inventory, and generated sales and supplies reports to streamline store performance.