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Vimmi Golding

@vimmigolding

Message

I lead SaaS implementations and e-commerce transformations for global retail brands.

United Kingdom

Message

What I'm looking for

I'm looking to lead SaaS implementation, client success, or e-commerce transformation work where I can align cross-functional teams, improve digital operations, and deliver measurable outcomes for retail partners.

I lead discovery, configuration, and launch of NuORDER at Lightspeed for global retail partners including Zappos, Shopbop, END., Boozt, and Attica. I translate requirements across buying, planning, technology, and executive stakeholders into structured implementation plans and successful platform adoption.

Across Karl Lagerfeld, Groupon International, Furniture Village, and Habitat, I've delivered governance, ERP and platform migrations, merchandising strategy, and conversion optimisation. I led 30% year-on-year sales growth at Habitat and managed regional revenue, conversion, and margin performance across eight countries at Groupon.

Experience

Work history, roles, and key accomplishments

Current

Implementation & Client Success Manager

Current

NuORDER - Lightspeed

Feb 2026 - Present (7 months)

Lead discovery, configuration, and launch of NuORDER for major global retail partners, managing timelines, stakeholder alignment, and cross-functional delivery across the US, UK, and Europe. Act as primary point of contact for clients throughout the full implementation lifecycle.

SaaS Implementation Client Success Discovery Workshops Stakeholder Management Project Governance RAID Cross functional Leadership Platform Configuration Onboarding Webinars Compliance Tracking

Business Consultant (Contract)

Karl Lagerfeld

Jan 2023 - Jul 2026 (3 years 6 months)

Led process mapping across 100+ business processes and embedded outputs into a Risk Control Matrix. Project-managed company-wide implementation of AuditBoard and identified automation opportunities within Infor M3 ERP.

Process Mapping Risk And Control Matrices AuditBoard Infor M3 ERP Automation Compliance Stakeholder Management Project Management

Business Architect (Contract)

Fortude

Nov 2021 - Jan 2023 (1 year 2 months)

Authored comprehensive documentation on merchandising, e-commerce planning, and supply chain processes. Led client discovery sessions and conducted feasibility studies using DMP (Infor Demand Planning Tool).

Business Architecture Merchandising E Commerce Planning Supply Chain Discovery Sessions feasibility studies Infor Advanced Planning Training

Head of Merchandising and Ecommerce – EMEA

Groupon International

Apr 2019 - Oct 2021 (2 years 6 months)

Managed 12 direct reports across 8 countries, accountable for regional revenue, conversion, and margin KPIs. Rationalised merchandising strategy across EMEA and led digital marketing strategy spanning social media, content, SEO, and online advertising.

Merchandising Ecommerce Team Management Revenue Management Conversion Rate Optimization UX Optimization Digital Marketing SEO Social Media Content Strategy Campaign Roadmap

Commerce Director

Blenheim Chalcot

Nov 2017 - Jan 2019 (1 year 2 months)

Designed and launched a plus-size fashion website and app featuring exclusive US brands, accountable for all web and app KPIs. Developed a merchandising and UI optimisation strategy and created a comprehensive SEO strategy and acquisition plan.

Ecommerce Website Launch App Development Merchandising UI Optimization SEO Acquisition Campaign Roadmap KPI Management

E-commerce Controller

Furniture Village

Jan 2016 - Oct 2017 (1 year 9 months)

Led platform migration to Demandware (Salesforce), improving site performance and scalability. Managed a cross-functional team of 10 across online trading, content, and digital marketing, with direct accountability for site trading performance.

Platform Migration Demandware Salesforce Team Management Online Trading Content Digital Marketing Site Performance Range Optimization

Head of Ecommerce Trading

Habitat

Dec 2010 - Jan 2016 (5 years 1 month)

Delivered +30% YOY sales growth through enhanced taxonomy, product pages, and CTA optimisation. Managed full re-platform from BT Fresca to Magento, covering requirements, UAT, and launch.