Vikas Ojha

With over 11 years of experience in the education industry, I have honed my skills in project management, admissions, and online payment systems. My journey has been marked by a commitment to optimizing processes and enhancing customer satisfaction. I thrive in dynamic environments where I can contribute to organizational success while pursuing personal growth.

In my current role as an Online Payment Gateway Specialist at ALLEN Career Institute, I manage seamless transaction processing and assist prospective students through the admission process. My focus on providing a secure and efficient payment experience has led to significant improvements in customer satisfaction. I am dedicated to ensuring timely disbursement of scholarships and addressing payment-related inquiries, which has strengthened my collaboration with financial institutions.

Throughout my career, I have demonstrated strong teamwork and customer service skills, collaborating with various departments to streamline admission procedures and enhance the overall experience for students. My proactive approach to identifying and implementing process optimizations has consistently resulted in improved operational efficiency and customer engagement.