Open to opportunities

Dipannita Kar

@dipannitakar

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Experienced management professional specializing in project and delivery management.

India

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What I'm looking for

I am looking for a role that challenges my project management skills and offers opportunities for growth in a collaborative environment.

With over 11 years of experience in management, I have honed my skills in Program and Project Management, Delivery Management, and Implementation Management. My journey has taken me through various roles where I have successfully managed portfolios of projects, ensuring on-time and within-budget delivery while collaborating with subject matter experts to align training content with industry best practices.

At Siemens Healthineers, I currently oversee the management of training programs related to the US healthcare credentialing process, strategizing market engagement, and driving digital transformation projects. My previous roles have equipped me with a strong command of project management tools like Jira, Asana, and MS Projects, and I have a proven track record in leading teams, managing resources effectively, and delivering high-quality results.

I am passionate about defining best practices and accelerating product development, and I thrive in environments that challenge my abilities to innovate and improve processes. My educational background in Computer Science has provided me with a solid foundation to navigate the complexities of technology and project management.

Experience

Work history, roles, and key accomplishments

Current

Project Administrator

Current

Siemens Healthineers

Nov 2021 - Present (4 years 7 months)

Responsible for managing a complete portfolio of projects related to US healthcare credentialing processes. Ensured on-time and within-budget delivery while collaborating with subject matter experts to align training content with industry best practices.

Project Management Delivery Management Jira Asana Digital Transformation Stakeholder Management Training Development

Project Manager

Lalitech India Private Limited

Feb 2021 - Nov 2021 (9 months)

Ensured successful initiation, planning, execution, and completion of projects. Managed resources effectively and developed detailed project schedules while designing end-to-end digital products as per client requirements.

Project Management Resource Management Team Leadership Client Communication

Integration Project Manager

eClinicalWorks

May 2016 - Feb 2021 (4 years 9 months)

Managed interface projects for clients, developing business process flows and overseeing data profiling, cleansing, and transformation. Provided leadership and direction for project implementation.

Project Management Business Process Client Management Leadership Implementation Strategy Project Planning

Sr Customer Support Officer

Mphasis

Oct 2014 - Apr 2016 (1 year 6 months)

Responsible for customer service in the digital equipment division, addressing customer queries and providing detailed product information. Assisted in training new customer service representatives.

Customer Service Problem Solving Training Development Policy Development Communication Skills Client Relationship Management

Process Tech Support Engineer

Wipro, British Telecom

May 2011 - Jul 2014 (3 years 2 months)

Processed and resolved customer orders and complaints, ensuring prompt responses and maintaining service level agreements. Participated in projects to improve customer service efficiency.

Technical Support Order Processing SLA Management Process Improvement Team Collaboration