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Pratima Poojary

@pratimapoojary

Project and program management professional with experience at Wipro and SP Jain, coordinating academic programs and IT operations.

India

Message

At Wipro Limited, I delivered IT support and incident management for global clients, resolving service tickets and conducting root cause analysis. I also handled high-priority issues, hardware and software configuration, and user access management.

At S P Jain School of Global Management, I coordinated undergraduate and postgraduate academic programs, including curriculum delivery, class scheduling, and faculty coordination. I generated MIS reports and handled examination logistics, faculty payroll processing, and budget tracking.

My experience also includes full-cycle recruitment at NTT India GDC Pvt. Ltd., where I reduced average recruitment time by 20% by optimizing sourcing channels. At Intelenet Global Services Ltd., I managed the procurement cycle and procurement worth INR 2 Crores annually.

Experience

Work history, roles, and key accomplishments

Senior Project Engineer

Wipro Limited

Jan 2025 - Oct 2025 (9 months)

Delivered end-to-end IT support and incident management for global clients, resolving service tickets and conducting root cause analysis to reduce recurrence. Handled high-priority tickets and performed hardware/software installation and configuration.

IT Support Incident Management Root Cause Analysis Hardware installation Software Configuration User Access Management Data Backup Chatbot

Talent Acquisition Partner

NTT India GDC Pvt. Ltd.

Aug 2024 - Nov 2024 (3 months)

Led full-cycle recruitment for IT and engineering roles, including sourcing, screening, and interview coordination. Improved hiring efficiency and maintained candidate experience and employer branding.

Full cycle Recruitment Sourcing Naukri LinkedIn Internal Referrals CRM Time To Hire Process Candidate Experience Employer Branding

Senior Program Coordinator

S P Jain School of Global Management

Aug 2021 - Jul 2024 (2 years 11 months)

Managed end-to-end coordination for academic programs, including curriculum delivery, scheduling, and faculty coordination. Oversaw examination management, MIS reporting, and budget tracking.

Program Coordination Curriculum Delivery Scheduling Faculty Coordination Examination Management MIS Reporting Budget Tracking Payroll Processing

Administrative Coordinator

Prakash College of Commerce and Science

Mar 2019 - Mar 2021 (2 years)

Coordinated college examinations, managed student attendance, and facilitated internal assessments. Maintained academic records and organized academic and cultural events.

Examination Coordination Attendance Management Academic Records Event Organization Correspondence Regulatory Compliance

Procurement Executive

Intelenet Global Services Ltd.

Jan 2016 - Jan 2018 (2 years)

Managed end-to-end procurement cycle including vendor evaluation, negotiations, and purchase order creation in SAP. Processed domestic and international procurement requests and maintained procurement MIS.

Procurement Vendor Management Negotiation SAP Purchase Order MIS Reporting Logistics Coordination Financial Collaboration

Assistant - Customer Care

Dr. L.H. Hiranandani Hospital

Jul 2012 - Mar 2015 (2 years 8 months)

Managed patient service desks, responded to queries, and coordinated appointments and diagnostic services. Handled billing operations and resolved patient grievances.

Customer Service Patient Care Appointment Scheduling Billing Operations MIS Reporting Grievance Resolution

Accounts Assistant

Shankar & Kishore Chartered Accountants

Apr 2009 - May 2011 (2 years 1 month)

Handled daily bookkeeping, petty cash management, and client financial records. Prepared trial balances, ledgers, and final accounts, and assisted in audit preparation.

Bookkeeping Petty Cash Management Financial Records Trial Balances Ledgers Final Accounts Audit Preparation Statutory Compliance