At EverC (Now part of G2 Risk Solutions), I investigate online merchants, websites, products, and business activity to identify risks, policy violations, and compliance concerns.
I conduct web testing and website investigations to evaluate merchant operations and payment flows, and validate information through web research and available sources.
As Team Lead, I manage a team of risk analysts, check the quality of findings, and support the resolution of escalations and complex cases.
I communicate with clients and internal stakeholders about updates, feedback, and process improvements, and maintain documentation and reports using Microsoft Excel and internal tools.
