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Prashant Upadhyay

@prashantupadhyay

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Fraud & Risk Operations Specialist driving transaction monitoring and fraud detection with 4.5+ years at Amazon.

India

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What I'm looking for

I’m looking for a senior fraud/risk analyst role in fintech or e-commerce operations—focused on transaction monitoring, fraud detection, SOP-compliant investigations, and continuous process improvement to mitigate operational and financial risk.

I’m a results-driven Fraud & Risk Operations Specialist with 4.5+ years of experience at Amazon India, specializing in transaction monitoring, fraud detection, quality auditing, and operational risk mitigation.

I investigate 500+ daily fraud cases, maintaining a 95%+ audit accuracy rate, and use data analysis to identify fraudulent behavior, policy abuse, and suspicious transaction patterns.

I execute risk-based decisions aligned with SOPs and compliance standards, keeping zero critical SOP deviations, and I lead quality audits to find process gaps and drive corrective actions that reduce rework.

I also mentor 8+ team members through weekly knowledge-sharing, partner cross-functionally to resolve escalations within SLAs, and continuously improve investigation workflows to increase throughput without adding headcount.

Experience

Work history, roles, and key accomplishments

Risk Investigation Specialist

Amazon Development Centre India Private Limited

Dec 2021 - Apr 2026 (4 years 4 months)

Investigated 500+ daily fraud cases using transaction monitoring and data analysis, maintaining 95%+ audit accuracy while ensuring zero critical SOP deviations. Led quality audits, mentored 8+ team members, and partnered cross-functionally to resolve escalations and improve investigation workflows.