Vidyasagar Kumar

I am an enthusiastic and dedicated IT fresher with a strong passion for technology and a drive to learn and grow. With a solid foundation in computer applications, I am excited to embark on a career in the IT industry. My knack for problem-solving and commitment to continuous learning positions me to contribute fresh perspectives and enthusiasm to any team.

During my time at Amazon as a Virtual Customer Support representative, I honed my communication skills by effectively handling chat, email, and phone support. I quickly resolved issues to ensure customer satisfaction and collaborated with cross-functional teams to address escalations. Additionally, my role as a Senior E Relationship Associate at Redisolve allowed me to manage client records using CRM tools and address client concerns effectively, further enhancing my problem-solving capabilities.

I have also worked on various projects, including a Library Management System and an Employee Database Management system, which have strengthened my technical skills in data management and analysis. I am eager to apply my skills and passion to real-world challenges and make a positive impact in the fast-paced world of technology.