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Ankit MajumdarAM
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Ankit Majumdar

@ankitmajumdar

E-commerce Data Analyst (Amazon, 3+ yrs) — SQL, Redshift & dashboards to drive confident business decisions.

India
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What I'm looking for

I’m looking for a role where I can turn business questions into SQL/AWS-driven analysis, build self-serve dashboards, and monitor ETL/metrics accuracy—while using generative AI and prompt engineering to automate repetitive reporting and deliver faster insights.

I’m a Data Analyst with 3+ years of e-commerce data analysis experience at Amazon, deep-diving into large datasets to identify trends, anomalies, and business opportunities. I translate stakeholder questions into structured analysis requirements and build self-serve outputs that drive confident, metric-based decisions.

At Amazon, I used SQL, AWS Redshift, and advanced Excel to support 10+ reporting workflows and reduce data errors by approximately 30%. I built and maintained self-serve reports and dashboards in AWS QuickSight, Power BI, and Excel—improving adoption from 25% to 76% and enabling teams to track routine business and marketing metrics.

I focus on accuracy and clarity: I monitor data pipelines and ETL workflows, flag issues with context, and partner with BI and category stakeholders to ensure data availability and metric accuracy. I also deliver findings with clear, logical recommendations in written and verbal formats.

To accelerate insights and automate repetitive work, I apply generative AI tools and prompt engineering for analysis acceleration and improved reporting consistency. My customer-facing foundation (Customer Service Representative) strengthens my stakeholder communication and root-cause mindset, and my Bachelor’s in Data Science helps me approach problems with structured, analytical rigor.

Experience

Work history, roles, and key accomplishments

Amazon logoAM

Data Analyst

May 2024 - Feb 2026 (1 year 9 months)

Deep-dived into large operational datasets using SQL, AWS Redshift, and Excel to identify trends, anomalies, and opportunities, reducing data errors by ~30% and improving reporting workflow quality. Built self-serve dashboards and monitored ETL/data pipelines to ensure metric accuracy, translating stakeholder questions into structured analysis and applying generative AI prompt engineering to accel

Amazon logoAM

Customer Service Representative

Jul 2022 - May 2024 (1 year 10 months)

Delivered customer support across phone and chat channels in a high-volume environment while consistently meeting productivity and quality targets. Developed strong escalation-resolution, attention-to-detail, and stakeholder-communication skills, applying a root-cause approach to problem solving.

Education

Degrees, certifications, and relevant coursework

ARKA JAIN University logoAU

ARKA JAIN University

Bachelor of Computer Applications, Data Science

2019 - 2022

Grade: CGPA: 9.54

Earned a Bachelor of Computer Applications with a Data Science focus from ARKA JAIN University. Graduated with a CGPA of 9.54.

Tech stack

Software and tools used professionally

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