Open to opportunities

Victory Omoregie

@victoryomoregie

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Customer-focused virtual assistant skilled in CRM and project support.

Nigeria

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What I'm looking for

I seek a role where I can provide high-quality client support and administrative coordination, grow in project management, and work within a collaborative, customer-centric team.

I am a customer-focused, tech-savvy virtual assistant with over four years of experience supporting healthcare, sales, and remote clients. I consistently deliver excellent customer experiences by leveraging CRM platforms such as Salesforce and Zendesk, alongside Google Workspace and Microsoft Office.

My background includes managing schedules, coordinating events and travel, handling order processing, and maintaining client relationships — achievements include improving response turnaround by 35% and increasing repeat purchases by 30% for pharmacy clients. I bring strong organization, multitasking, and conflict-resolution skills that keep operations running smoothly.

I am motivated to contribute to teams needing reliable administrative and client-support expertise while continuing to grow in project management and operational coordination.

Experience

Work history, roles, and key accomplishments

Virtual Assistant & Artist Manager

Self Employed

Feb 2025 - Nov 2025 (9 months)

Contacted event organizers and built relationships for performance opportunities while managing the artist’s schedule, travel, and content coordination to ensure smooth day-to-day operations.

Artist Management Scheduling Travel Coordination Communication Organization Multitasking

Virtual Assistant

Freelance

Aug 2024 - Jan 2025 (5 months)

Supported clients with scheduling, document preparation, and email management, improving response turnaround time by 35% and maintaining accurate CRM records. Coordinated virtual meetings and client engagement using Google Workspace and Zoom.

Google Workspace Zoom Salesforce Zendesk Scheduling Client Communication

Sales Executive

Laider International Ltd

Jan 2023 - Dec 2024 (1 year 11 months)

Built and maintained relationships with 50+ pharmacy clients, increasing repeat purchase rate by 30% and collaborating with operations to ensure timely product distribution. Processed orders and resolved product-related complaints to improve client retention.

Sales Client Relationship Management Order Processing Inventory Coordination Communication CRM

Pharmacy Technician

Ace Medicare Clinic

Jan 2021 - Dec 2023 (2 years 11 months)

Assisted 80+ customers weekly with prescriptions and medication guidance, managed inventory and dispensing records, and educated patients on proper drug usage to strengthen community health outcomes.

Patient Counseling Inventory Management Record keeping Customer Service Pharmacy Operations Health Education

Education

Degrees, certifications, and relevant coursework

DEXA ACADEMY

certifications, Project Management

2025 - 2025

I completed a one-month Project Management training with DEXA Academy in collaboration with The Open University UK, emerging well-skilled and ready to apply these competencies in managing and coordinating projects.