Open to opportunities

itua Miracle

@ituamiracle

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Reliable Executive Virtual Assistant with a passion for organization.

Nigeria

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What I'm looking for

I'm looking for a role that allows me to support executives while fostering a collaborative and growth-oriented environment.

I'm an Executive Virtual Assistant with over a year of experience dedicated to helping teams and clients stay organized and efficient. My expertise ranges from managing emails and calendars to maintaining accurate records and supporting daily tasks remotely. I thrive in fast-paced environments and take pride in my ability to remain consistent, clear, and helpful, especially when things get busy.

Throughout my career, I have successfully created visual marketing assets that generated over 20 leads for promotions and maintained a 65% customer satisfaction rate by delivering prompt support. My experience as a Front Desk Officer in a healthcare setting honed my communication skills, allowing me to collaborate effectively with cross-functional teams and achieve a 90% satisfaction rate by providing timely responses to patient inquiries.

I'm excited to support founders and executives by making their day-to-day operations easier and more focused. My strong organizational skills, combined with my proficiency in tools like Google Workspace, Slack, and Monday.com, enable me to contribute positively to any team.

Experience

Work history, roles, and key accomplishments

Administrative Intern

B Styles

Apr 2025 - Present (3 months)

Created visual marketing assets with Canva, leading to the generation of 20+ leads for upcoming promotions. Recorded and tracked daily financial transactions in spreadsheets, maintaining accurate, up-to-date records that supported better inventory and payment management.

Canva Customer Service Lead Generation Inventory Management

Front Desk Officer

Hospital for Trauma and Surgery

Jun 2024 - Present (1 year 1 month)

Handled over 20+ patient inquiries each day, answering questions and helping with concerns. Collaborated with cross-functional medical teams to streamline communication processes, resulting in a 25% reduction in complaints and 15% increase in customer satisfaction scores.

Communication Customer Satisfaction Healthcare Administration

Academic Secretary

Biochemistry Christian Student Fellowship

Jan 2023 - Present (2 years 6 months)

Planned and executed 2 academic seminars by liaising with speakers, lecturers, and attendees. Initiated a peer mentorship program supporting 5+ Biochemistry students through weekly sessions on study habits and personal well-being, resulting in an 8% increase in cohort GPA.

Event Planning Public Speaking Mentorship Communication Academic Support

Pharmacy Assistant

Blessing Pharmacy

Mar 2020 - Present (5 years 4 months)

Optimized prescription fulfillment, improving efficiency and increasing positive patient feedback by 15%. Managed documentation and record-keeping with precision, reducing data entry errors by 50% and optimizing operational workflows to enhance organizational efficiency.

Documentation Record keeping Data Entry

Education

Degrees, certifications, and relevant coursework

University of Benin

Bachelor of Science, Biochemistry

Activities and societies: Academic Secretary for Biochemistry Christian Student Fellowship, planning seminars and initiating a peer mentorship program.

Studied Biochemistry at the University of Benin. Completed coursework and research in various aspects of biochemistry.