Open to opportunities

Victory Obioha

@victoryobioha

Message

I resolve customer inquiries, transactions, and service issues through efficient remote support.

Nigeria

Message

What I'm looking for

I'm looking for a customer service representative role where I can resolve customer inquiries and service issues, use CRM tools, and deliver timely, professional support remotely.

I've spent seven years handling customer inquiries, transactions, and service-related issues in fast-paced customer service environments.

As a Customer Service and Transaction Officer, I communicated with around 100 customers daily, provided clear solutions, and processed more than 90 customer transactions accurately to minimize errors and delays.

I also assisted over 95 customers each day with requests and transaction-related concerns, resolving complaints efficiently while maintaining positive customer relationships.

I'm ready for remote customer service work, bringing CRM experience, email and chat support skills, cross-time-zone availability, reliable high-speed internet, and a dedicated home workspace.

Experience

Work history, roles, and key accomplishments

Customer Service & Transaction Officer

VICTORY OBIOHA

Feb 2018 - Mar 2025 (7 years 1 month)

Communicated with 100 customers daily, responded to inquiries, and provided clear solutions in a fast-paced environment. Processed 90+ customer transactions accurately and resolved complaints efficiently.